Kong I was unable to withdraw money because of the system’s problems. How can I use the platform?
Login & Registration
Official website
igmfx.com...
Site notes
Warnings listed for this broker include: Suspicious Operational Region; High Potential Risk. Confirm any operational restrictions and perform your own due diligence before funding an account.
Account registration / opening
To open an account with a regulated forex firm such as IGM FX, begin at the official website listed above. Look for a button or link labelled Register, Open Account or Get Started and follow the on‑screen form to provide basic personal details: full name, email address, and phone number. You will usually be asked to create a secure password and accept the broker's terms and conditions and privacy policy.
- Visit the official site (https://igmfx.com) and select the registration or open account option.
- Enter your personal details and set a strong password.
- Confirm your email address by clicking the verification link sent to the registered email.
- Complete any required account profile fields (residence, employment, trading experience) as prompted.
- Upload identity documents and proof of address when requested to complete verification (see documents FAQ below).
- Choose your account type and any trading platform options offered during setup.
Most regulated brokers require identity verification before enabling live trading or withdrawals. If you prefer to test the platform first, check whether a demo account is available on the website.
How to log in
After registration and verification, sign in using the login or client portal link on the official site. The standard login flow requires your registered email (or username) and the password you created. After entering credentials, you are typically taken to a client area or trading platform selection page.
On mobile, use the broker's official mobile app if one is provided. Download apps only from the official website link or your device’s official app store to avoid fake applications. Open the app, tap Sign In, and enter the same credentials used for web access.
- Web: go to the official site → click Login/Client Area → enter email and password → complete any additional authentication.
- Mobile: open the official app downloaded from the site or app store → tap Sign In → enter credentials.
Forgot password / account recovery
If you forget your password, use the Forgot Password or Reset Password link on the login page. Enter your registered email to receive a reset link or temporary code. Follow the link to create a new password and sign in. If you do not receive an email, check your spam folder and confirm you are using the same address registered with the broker.
For account recovery that requires identity verification (for example, if you no longer have access to the registered email or phone), prepare to contact support and provide identity documents. Brokers commonly require a copy of an ID and proof of address before restoring account access.
Two-factor authentication & login security
Strong login security is essential. If the broker offers two-factor authentication (2FA), enable it in your account settings. Common 2FA methods include an authentication app (TOTP) or SMS codes. If 2FA is not presented as an option, use a long, unique password and a secure email account protected by 2FA.
Always confirm you are on the official domain (https://igmfx.com) before entering credentials. Look for the HTTPS padlock in the browser address bar and check for obvious URL misspellings to avoid phishing sites. Do not follow login links sent by unsolicited emails; instead, type the known official address directly into your browser or use a saved bookmark.
Common login problems & troubleshooting
Wrong credentials: if your username or password is rejected, use the password reset flow. Re-check that caps lock is not enabled and that you are using the correct email address.
Locked account or repeated failed attempts: many firms temporarily lock accounts after several failed attempts. Follow on‑screen instructions to unlock or contact support for assistance; you may need to verify your identity.
Verification pending: if your account is awaiting document checks, login may be limited until compliance clears your documents. Upload clear scans/photos of requested documents and monitor the client area for status updates.
Site access or region restrictions: some users experience access difficulties from certain countries or networks. The broker facts include an operational warning label; if you encounter access restrictions, try a different network or device and contact support to confirm whether service is available in your jurisdiction.
- Clear browser cache and cookies or try a different browser if pages do not load.
- Try an incognito/private window to rule out extension conflicts.
- Ensure your internet connection is stable and try a different network if possible.
Getting login/account support
If problems persist after following standard troubleshooting steps, contact the broker using the official channels listed on their website. Keep your client ID and verification documents handy when contacting support to speed up resolution.
Official contact telephone from broker facts: +35725252371. Use the contact options provided on the official site for messages or support forms and confirm exact support hours and procedures there.
Use only the official site address above for account actions and support contact. Confirm any platform‑specific steps on the broker's website.
Broker Overview
IGM Forex Ltd operates under the trading name IGM FX and is based in Cyprus. The company has been active for an estimated five to ten years and is presented as a regulated firm. Contact details listed for the company include a Limassol address and a Cyprus telephone number for client enquiries.
The broker’s regulatory profile includes a Cyprus regulation listing; one of the declared licenses is a CYSEC Regulated Cyprus Forex Execution License (STP) 19. Regulatory oversight typically means the firm must perform client identity checks, segregate client funds per local rules and publish terms and conditions — confirm the full regulatory disclosures on the broker’s official site.
For platform access, account management, and the most current product and fee information, use the official website and the contact number provided. Always verify account features, trading instruments and operational terms directly on the broker’s published documentation before opening an account.
Additional third‑party information and user reports can be found at the broker listing: https://www.wikifx.com/en/dealer/2931806875.html
Account Types
Professional VIP
The Professional VIP account offers a maximum leverage of 1:400 and lists a minimum trade size of 0,01. Further details such as minimum deposit, spreads, commission and funding methods should be checked on the official website before opening this class of account.
Professional Gold
The Professional Gold account carries a maximum leverage of 1:400 and a minimum trade size of 0,01. Confirm current trading conditions and any additional fees on the broker's platform.
Professional Silver
The Professional Silver account has maximum leverage of 1:400 and a minimum trade size of 0,01. For precise spread and commission information consult the official product documentation.
Professional Classic
The Professional Classic account shows maximum leverage of 1:400 with a minimum trade size of 0,01. Check the client area or account specifications page for live pricing structure.
Retail VIP
The Retail VIP account is listed with maximum leverage of 1:30 and a minimum trade size of 0.01. Details on spreads, commissions and funding channels should be verified directly on the broker’s site.
Retail Gold
The Retail Gold account provides maximum leverage up to 1:30 and a minimum trade size of 0.01. Confirm whether specific trading instruments or features are included with this tier on the official platform.
Retail Classic
The Retail Classic account is shown with maximum leverage of 1:30 and a minimum trade size of 0.01. For any limits, commissions or promotional terms, consult the broker’s published account specifications.
Retail Silver
The Retail Silver account lists maximum leverage of 1:30 and a minimum trade size of 0.01. Always confirm live trading parameters and any tiered benefits on the official website before funding.
Account names and the limited fields shown here reflect the broker facts provided. Confirm exact specifications, trading instruments, deposit and withdrawal procedures and any applicable fees on the official IGM FX website prior to opening or funding an account.
Deposits & Withdrawals
The broker facts do not list specific deposit or withdrawal methods. Typical funding options offered by regulated brokers include bank transfers, debit/credit cards and various e‑wallets, each with different processing times and potential fees. Check the broker's official site for the exact list of supported methods, minimum deposit amounts and processing times before sending funds.
When preparing to deposit or withdraw: verify the account verification status, ensure the withdrawal beneficiary details match your verified identity, and review any limits or fee schedules published by the broker.
| Channel | Detail |
|---|---|
| Official website | https://igmfx.com |
| Support phone | +35725252371 |
Use the official website contact pages for the most current funding instructions and to confirm processing times or fees.
FAQs
How do I open an account with IGM FX?
Begin at the official website (https://igmfx.com), select the registration or open account option, complete the personal information form, verify your email, and upload identity documents if requested. Follow the on‑screen instructions and confirm account type selection. Always confirm the broker’s verification and funding requirements on the official site.
What documents are typically required for verification?
Regulated brokers usually require a government‑issued photo ID (passport or national ID) and a recent proof of address (utility bill or bank statement). Provide clear, unexpired documents as requested in the client area; check the broker’s documentation page for exact file type and size limits.
I can’t log in — what should I try first?
If login fails, first confirm you are on the official domain and that your credentials are correct. Use the password reset option if needed, clear browser cache or try another browser, and try a private/incognito window. If problems persist, contact support and be prepared to verify your identity.
Where can I find information about deposits, withdrawals and fees?
The broker’s official website and client portal are the primary sources for current funding methods, minimums and fees. If the site does not list details you need, contact the broker using the published phone number or contact form to request official documentation.
IGM FX Review
Kong The withdrawal has been delayed several times. I am in deep sorrow and can’t trust others.
Kong They repeated their answer, making me speechless. It might be a fraud platform which was opened domestically.
Kong Can’t log in let alone the withdrawal. Besides, the customer service is out of contact