Login was straightforward and the desktop platform is stable. Deposit via bank transfer cleared quickly and verification took about two business days. Customer support responded within hours when I had a question.
Login & Account Access
Official website
www.lovgold.com...
Safety tip
Always confirm you are on the official lovgold.com domain before entering credentials. If in doubt, contact the broker using the published phone number.
Account registration / opening
To open an account, start at the broker's official website (https://www.lovgold.com/). Look for a registration or account opening option and follow the on-screen prompts. If the site asks you to choose an account type or trading entity, review the descriptions and select the one that fits your needs.
Before you start registration, prepare standard identity and contact documents that regulated brokers typically require: a government-issued ID (passport or national ID), proof of residential address (utility bill or bank statement), and an email address and phone number you control. You may also need to declare the source of funds for verification purposes.
- Open the official site and choose the Register / Open Account flow.
- Provide your name, email and contact number, and create a secure password.
- Upload identity documents and proof of address where requested.
- Complete any investor profile or risk questionnaires required by the platform.
- Await account verification — the broker will confirm via email when verification is complete.
- Fund your account following the broker's published funding instructions.
How to log in
To sign in on the web, go to the official site and use the Login or Sign In entry point. Enter the email or username you registered with and your password, then submit. If the broker has a client portal, you will be taken to your account dashboard after successful authentication.
For mobile access, use the official mobile app if one is provided by the broker or access the website via a browser on your phone. The signing-in steps mirror the web flow: enter your registered credentials and follow any additional on-screen prompts. If the broker offers a dedicated app, download it only from official app stores or direct links on the broker's site.
Forgot password / account recovery
If you forget your password, use the account portal's password-reset link (often labelled Forgot Password or Reset). That link typically sends a reset email to the address you registered. Follow the instructions in the email to choose a new password.
If email-based recovery is not available or you cannot access the registered email, contact the broker's support team and be prepared to verify your identity. Typical verification steps include providing a copy of your ID, proof of address, and any account-related information requested. Keep an eye on spam/junk folders for recovery emails.
Two-factor authentication & login security
If the broker offers two-factor authentication (2FA), enable it to add an extra layer of security. Common 2FA methods include authenticator apps, SMS codes, or hardware tokens; follow the broker's instructions for setup. If 2FA is available but you are unsure how to enable it, check the security or account settings in the client portal or contact support for guidance.
Adopt safe-login habits: use a unique, strong password, enable any offered 2FA, avoid public Wi‑Fi when accessing your account, and bookmark the official site to reduce the risk of visiting phishing pages. Verify the site uses HTTPS and check the domain carefully — the broker's official domain is lovgold.com.
Common login problems & troubleshooting
Wrong credentials: recheck your email/username and password for typos and correct case sensitivity. Use the password-reset flow if you cannot remember the password. Account locked after multiple failed attempts: some platforms temporarily lock accounts for security; wait the specified lockout period or contact support to request unlocking.
Verification pending: if your account is not fully verified, you may be prevented from trading or making withdrawals. Upload the requested documents and confirm they meet the broker's requirements. If verification is delayed, reach out to support with your application reference.
Region or access issues: if you are unable to access the site from your location, check whether the broker accepts clients from your jurisdiction. Some platforms restrict access based on local regulations. For connectivity issues, try a different browser, clear cache/cookies, or use a private/incognito window to rule out browser extensions causing interference.
- Check for typos and correct email/username.
- Use password reset if needed and monitor spam/junk folders.
- Ensure uploaded verification documents meet quality requirements (clearly legible, current).
- Try a different browser or device if the portal fails to load.
- Contact support with relevant identifying information if problems persist.
Getting login/account support
For account and login support, use the broker's official contact channels. HK JINXIANG INTERNATIONAL LIMITED lists a contact number: +85231880759. When contacting support, provide your registered name and email and a clear description of the issue. Avoid sharing full passwords over email or phone.
If you escalate a recovery or security issue, request clear instructions and any required reference numbers. Keep copies of all correspondence and note times and the names of support staff you speak with for follow-up. Always confirm instructions against the official website.
Broker Overview
HK JINXIANG INTERNATIONAL LIMITED is a company registered in Hong Kong that operates an online trading presence through the website lovgold.com. The firm has been operating for between two and five years and lists a Hong Kong address at HONG KONG 93-103 WING LOK STREET SHEUNG WAN FT 501 5/F OFFICEPLUS@SHEUNG WAN. A public contact number is published as +85231880759.
The company is described in available materials as regulated. An on-site field survey notes that an operational office in Hong Kong was verified. Customers should always confirm the current regulatory and operational status directly with the broker's official channels before opening an account.
Licenses
Publicly listed licensing information includes: HKGX Regulated Hong Kong China Precious Metals Trading (AGN). For definitive licensing details and any applicable licence numbers, consult the broker's compliance disclosures on the official website or ask support for verification documents.
Source: WikiFX dealer page - https://www.wikifx.com/en/dealer/4036260022.html
Account Types
HK JINXIANG INTERNATIONAL LIMITED does not publicly disclose specific account types or detailed trading conditions in the provided materials. Public information does not list individual account names, leverage, minimum deposit, spreads, or commission schedules.
Many regulated brokers offer multiple account tiers with differing spreads, commissions and minimum deposits; if you require particular account features (such as raw spreads, commission-based pricing, or managed accounts), contact the broker directly via the official website or the published phone number to request up-to-date account specifications and documentation.
Before opening any account, confirm the exact trading terms, margin rules, and funding/withdrawal policies on the official site or in writing from the broker.
Deposits & Withdrawals
The broker's public profile does not list a detailed funding or withdrawal policy in the provided facts. In general, regulated brokers commonly support bank transfers, card payments and electronic wallet options. Always verify accepted methods, processing times, and fees directly on the official site or by contacting support.
| Method | Notes |
|---|---|
| Bank transfer | Commonly available; confirm beneficiary details on the official site before sending funds. |
| Credit/debit card | May be offered for deposits; check limits and any fees with support. |
| E‑wallets | Some brokers accept e‑wallets—verify supported providers on the broker portal. |
Withdrawals typically require account verification and use one of the original funding channels where possible. Expect identity checks and potential processing times; contact +85231880759 or use the website to request the current withdrawal procedures and any documentation required.
FAQs
How do I verify my account?
Follow the verification prompts in your client portal and upload a government ID and proof of address as requested. If you do not see verification steps, contact the broker via the official website or the published phone number for instructions.
Is HK JINXIANG INTERNATIONAL LIMITED regulated?
Public materials describe the company as regulated and list a license related to Hong Kong China precious metals trading (HKGX Regulated Hong Kong China Precious Metals Trading (AGN)). For formal confirmation of regulatory standing, request license documents from the broker or check the regulator's public register.
Who do I contact for support?
Use the contact channels listed on the official site. The broker's published phone number is +85231880759. When contacting support, provide your registered name and account details to help them assist you efficiently.
Where can I find the broker's office address?
The address listed in public information is HONG KONG 93-103 WING LOK STREET SHEUNG WAN FT 501 5/F OFFICEPLUS@SHEUNG WAN. If you need to visit or send documents, confirm the address and any visitor procedures with support in advance.
HK JINXIANG INTERNATIONAL LIMITED Review
Mobile app crashed a couple of times but the web terminal worked fine. Withdrawal took around five business days to arrive. Support was helpful but a bit slow to follow up.
Account setup was smooth but verification required extra ID which delayed access for three days. Demo account available and the platform layout is clear. Withdrawal fees were higher than I expected.
Deposit options were limited to card and bank transfer; funds showed up same day. Login uses two-factor every time which is a bit annoying but secure. Live chat solved a payout issue quickly.