Kong Withdrawal made on June 27th, still not received as of July 8th. Inquired with the company and was told there is no money.
Login & Registration
Official website
goldennz.com...
Security note
Always use the official domain shown above and confirm the site address in your browser. Beware of phishing messages that ask for full passwords or personal documents by email. If anything looks suspicious, contact the broker using the official phone number.
Account registration / opening
To open an account with most online brokers you normally start on the broker's official website. Look for a Login or Register button and follow the on-screen steps to create a new account. Expect to provide basic contact details (email or phone number), a password and some personal information required by regulation.
- Open the official site (use the guide callout link above).
- Select the Login/Register or Create Account option on the site.
- Enter your email address or mobile number and choose a strong password.
- Complete any required personal information forms (name, address).
- If asked, upload identity documents for verification (photo ID, proof of address) — follow the on-screen guidance.
- Confirm your registration via a verification email or SMS, if one is sent.
Golden Group provides an online registration flow on its website; confirm the exact button names and verification steps on the official site before submitting personal documents. Keep copies of any confirmation messages you receive.
How to log in
Signing in usually requires the email or phone number you registered with and your password. On the web, click Login, enter credentials and proceed. On mobile, use the broker's mobile site or official mobile app (if available) and sign in with the same credentials.
- Navigate to the official website and choose Login.
- Enter your registered email/phone and password exactly.
- If multi-step verification is enabled, complete the second step (code or app confirmation).
- If login succeeds, verify your account dashboard displays correct account details.
Do not share your password. If you access your account on public or shared devices, log out and clear browser data when finished.
Forgot password / account recovery
If you forget your password use the site's password recovery or Forgot Password link. The standard recovery flow sends a reset link to your registered email or a code to your phone. Follow the instructions in that message to set a new password.
- Click the Forgot Password link on the login page.
- Enter your registered email address or phone number when prompted.
- Open the email or SMS from the broker and follow the reset link or enter the recovery code.
- Choose a new strong password and sign in.
If you do not receive a reset message, check your spam folder, ensure you used the correct email, and verify your phone number. If still unresolved, contact broker support (see support section). For account lockouts or if you cannot access your registered email/phone, expect to verify your identity with documents.
Two-factor authentication & login security
Two-factor authentication (2FA) provides additional protection beyond a password. If available, enable 2FA in your account security settings and use an authentication app (TOTP) or SMS codes depending on options provided. If the broker offers hardware or app-based MFA, that is generally more secure than SMS.
Good security practices include using a unique, strong password for your trading account, enabling 2FA where possible, keeping your email account secure with its own strong password and 2FA, and avoiding logging in over public Wi‑Fi. Regularly review account activity for unfamiliar logins.
Always verify the domain in the browser address bar before entering credentials. If an email asks you to log in via a link, prefer to open the official site manually rather than following unsolicited links. Contact support immediately if you suspect your account or credentials have been compromised.
Common login problems & troubleshooting
Wrong credentials: carefully re-type your email/phone and password. Use the password reset flow if needed. Locked account: some platforms lock accounts after multiple failed attempts; use the recovery flow or contact support for unlock instructions.
Pending verification: accounts awaiting identity verification may have restricted access. Upload the requested documents and allow time for processing. Region or access issues: if the site or services are unavailable in your country, contact the broker to confirm access policies.
- If you see an error about wrong credentials, try reset password.
- If your account is locked, follow on-screen unlock instructions or contact support.
- If verification is pending, provide the requested KYC documents and wait for confirmation.
- If you cannot access the website from your region, check with support for options.
Getting login/account support
Use the broker's official contact channels when you need help with login or account issues. Golden Group's published contact phone is listed below; use it to reach official support and to confirm any account-specific recovery steps.
Official contact: +85228788788. For account-specific procedures, working hours and secure channels for sending identity documents, check the official website or ask support by phone.
Broker Overview
Golden Group operates under the company name Golden Group Consulting Limited and is presented as an Australia-based firm. The broker's public information indicates it has been in operation for five to ten years and that it is regulated. The company lists an address in Sydney and provides a direct phone contact on its site.
The broker's website is the primary source for account opening and customer support. Because product details and platform options can change, prospective clients should review the official site for the latest account types, platform compatibility and funding options before opening an account.
For direct enquiries use the official site link or the published contact phone number. Always confirm regulatory and license details through official regulator channels if that information is important to your decision.
Source: WikiFX dealer entry: https://www.wikifx.com/en/dealer/2561818205.html
Account Types
Bitcoin (BTC)
The Bitcoin (BTC) account lists a minimum deposit of $100, a minimum trade size of 0.01 and a commission of $ 0. The trading instrument is Bitcoin (BTC). Confirm deposit methods, available leverage and spreads on the official site before trading.
NASDAQ 100
The NASDAQ 100 account shows a minimum deposit of $100, a minimum trade size of 0.01 and a commission of $ 0. The trading instrument is NASDAQ 100. Verify exact margin and spread conditions on the broker's website.
Dow Jones Industrial Average
The Dow Jones Industrial Average account has a listed minimum deposit of $100, minimum trade size 0.01 and no commission. Traders should confirm leverage, spreads and funding options on the official platform.
USD Index
The USD Index account lists a $100 minimum deposit, a 0.01 minimum trade size and $ 0 commission. Check the website for margin requirements and execution environment details.
Crude Oil
The Crude Oil account shows a minimum deposit of $100, minimum trade size 0.01 and no commission. Confirm contract specifications and spread details on the official site.
USD/CAD
The USD/CAD account lists a minimum deposit of $100, a minimum trade size of 0.01, a commission of $ 0 and a minimum spread of 3.7. Confirm whether spreads are variable and any applicable margin rules before trading.
USD/CHF
The USD/CHF account has a $100 minimum deposit, minimum trade size 0.01, commission $ 0 and a minimum spread of 3.5. Verify live spreads and execution terms on the broker website.
NZD/USD
The NZD/USD account lists a $100 minimum deposit, a 0.01 minimum trade size, commission $ 0 and a minimum spread of 3.5. Check the official site for full trading conditions.
AUD/USD
The AUD/USD account shows a minimum deposit of $100, minimum trade size 0.01, commission $ 0 and a minimum spread of 3.2. Confirm final terms and any account-specific rules on the website.
GBP/USD
The GBP/USD account lists a $100 minimum deposit, 0.01 minimum trade size, commission $ 0 and a minimum spread of 3. The broker's site should be consulted for updated margin and spread information.
USD/JPY
The USD/JPY account has a minimum deposit of $100, a minimum trade size of 0.01, commission $ 0 and a minimum spread of 3.0. Verify the live trading conditions on the official site.
EUR/USD
The EUR/USD account shows a minimum deposit of $100, a minimum trade size of 0.01, commission $ 0 and a minimum spread of 2.8. Confirm whether spreads are variable during news events by checking the broker's specifications.
Palladium
Palladium is listed as a trading instrument. No specific deposit, spread, commission or trade-size values are provided in the available data, so please consult the official website for the full contract specifications and trading requirements.
Account conditions and available instruments can change. Confirm exact minimum deposits, leverage, spreads, commissions and funding/withdrawal methods on the official Golden Group website before opening or funding any account.
Deposits & Withdrawals
The account entries include minimum deposit figures (many show $100) but specific depositing and withdrawal methods are not listed in the provided data. Typical brokers accept bank transfers, credit/debit cards and e-wallets; confirm which methods Golden Group supports on the official site and which fees, processing times or verification steps apply.
| Method | Details |
|---|---|
| Website | http://goldennz.com/en/ |
| Phone | +85228788788 |
Before making any deposit, verify the exact funding instructions from the official site or support team. Always double-check account numbers and beneficiary names, and consider starting with a smaller test deposit to confirm the flow.
FAQs
How do I open an account with Golden Group?
Begin on the official website and choose Login/Register. Complete the registration form with your contact details, set a password, and follow any email or SMS verification. If identity verification is required, upload the requested documents through the secure portal. Refer to the official site for the exact registration workflow.
What should I do if I forget my password?
Use the Forgot Password option on the login page to request a password reset link or code to your registered email or phone. If you do not receive a reset message, check spam folders and then contact official support for help recovering your account.
Which payment methods can I use to fund my account?
Specific depositing and withdrawal methods are not listed in the available data. Common methods include bank transfer, card payments and e-wallets. Check the broker's official website or contact support to confirm the exact methods, fees and processing times for your region.
Is Golden Group regulated?
The broker is listed as 'Regulated' in the provided information. No specific license numbers or regulator names are included here, so verify the regulator and license details on the official website or via the appropriate regulatory authority before opening an account.
Golden Group Review
Login was smooth and the desktop platform stayed stable during my sessions. Deposit via card posted same day. Verification took a couple of days but was straightforward, and email support replied within 24 hours.
Platform layout is intuitive, though charts lag a bit during high volatility. I withdrew funds to my bank and it took about five business days. Live chat support was helpful and responsive.
Account setup was quick and the mobile app is solid for trading on the go. Ran into a two-factor login issue once; support guided me through a reset. Deposits processed without problems, though options felt limited.