Korea This platform is a scam. Never use this platform. You cannot withdraw money, and they keep asking for fees and other fees to withdraw money. Please be especially careful if you learn about foreign exchange trading through someone you met through social media. They impersonate famous influencers and cleverly try to lure you into making deals. I was scammed by a Japanese person. She forced herself to reveal her face in order to scam me out of more money.
Login & Registration
Official website
www.fxtrade.co.jp...
Security note
Always open the broker site from the official domain shown above and check the browser security certificate. Beware of look‑alike domains and phishing links; when in doubt, type the domain manually.
Account registration / opening
To open an account with a regulated broker such as FXTF, start at the official site and locate the registration or 'Open Account' area on the homepage. Most brokers require you to provide basic personal information, contact details and to create a secure password as the first step.
After initial registration you will commonly be asked to complete identity verification (KYC). Typical documents include a government ID (passport, national ID card or driver’s licence) and proof of address (utility bill, bank statement). Upload these documents through the secure upload area in your profile and wait for the compliance review to complete.
- Visit the official site and choose 'Register' / 'Open Account' (look for similar wording).
- Complete the online form with name, address, email and phone number, and set a strong password.
- Upload identity and address documents when prompted and confirm any electronic agreements.
- Wait for account verification; you will typically be notified by email or via your account dashboard.
How to log in
Use the broker’s official login page or the account area on the website to sign in with the credentials you created. Enter your registered email or account ID and your password. If the broker provides multiple platforms (web portal, trading app, or platform clients), use the corresponding login form for that service.
For mobile access, download the broker’s official app from the recognised app stores or use the mobile website. Sign in with the same registered credentials. If the site offers separate logins for demo and live trading, be sure to choose the correct environment.
- Open the official website and click the Login / My Account button.
- Enter your registered email/account ID and password.
- If using an app, open the official app and enter the same credentials.
- If offered, select the correct account environment (demo vs live).
Forgot password / account recovery
If you forget your password, use the 'Forgot password' or account recovery link on the login page. The standard flow sends a password-reset link to your registered email address. Follow the link to set a new password and then sign in.
If you no longer have access to the registered email or do not receive the reset message, contact broker support. Expect to confirm your identity before access is restored — common checks include verifying personal data and providing identification documents.
- Click 'Forgot password' on the login page and request a reset.
- Check your email (including spam/junk folders) for the reset link and follow the instructions.
- If email reset is not possible, contact support and be prepared to verify your identity.
Two‑factor authentication & login security
Many brokers offer additional login security such as two‑factor authentication (2FA). Where available, enable 2FA using an authenticator app or other supported method — this provides an extra layer of protection beyond your password.
Use a unique, strong password for your trading account, enable 2FA if offered, keep your devices updated and avoid using public Wi‑Fi when accessing your account. Always verify you are on the official domain (https://www.fxtrade.co.jp/en/) before entering credentials and check the browser’s padlock / certificate indicator.
- Enable 2FA if the broker supports it (use an authenticator app if possible).
- Use a strong, unique password and update it periodically.
- Never share your login credentials or verification codes.
- Verify the site URL and SSL certificate before signing in.
Common login problems & troubleshooting
Wrong credentials: Re-check your email/account ID and password for typing errors, verify your keyboard language and caps lock. If unsure, use the password reset flow.
Locked or disabled account: Repeated failed attempts often trigger temporary lockouts. If your account is locked, allow the automatic timeout to expire or follow the broker’s unlock instructions. If the account is disabled due to pending verification, complete the requested KYC documents.
Verification pending: Many accounts remain in a restricted state until identity documents are reviewed. Check your account dashboard or email for requests and allow time for compliance to complete the review.
Connection or access issues: Clear browser cache, try a different browser or device, and ensure no local firewall or VPN is blocking access. If you suspect region-based access problems, contact support for guidance.
- If credentials fail, reset the password and try again.
- For locked accounts, follow the on‑screen instructions or contact support.
- If verification is pending, upload any requested documents and wait for review.
- Try a different browser/device and check local network settings for access problems.
Getting login / account support
If you cannot resolve login or account issues yourself, contact FXTF through the official support channels listed on their website. Use the published contact number for urgent phone support and provide your account details and a clear description of the problem.
Official phone support: +810120445435. Also use the secure contact or help pages on the official site for written support requests; include screenshots and any error messages to speed up diagnosis.
When contacting support you may be asked to verify your identity. Have your account information and identification documents ready to help the support team assist you more quickly.
Broker Overview
Goldenway Japan Co., Ltd. operates the FXTF brand from Japan and the company has been active for around 15–20 years. As a Japan‑based broker, FXTF presents itself as a regulated provider; the summary rating for the broker is 8.38, reflecting its standing in several evaluation areas.
The firm reports a compact team size (36 employees) and provides public contact details including a local phone number and an official website. The visible strengths in the broker’s ratings include high marks for risk control and software, while licensing and regulatory indices are also published in the rating breakdown.
Licenses & regulation
Listed licence: FSA Regulated Japan Market Making License (MM). The broker is described as 'Regulated' in public summary information; for full regulatory documents and licence details consult the official website or the regulator’s public register.
Source: WikiFX dealer page — https://www.wikifx.com/en/dealer/5791887240.html
Accounts
FXTF does not publish detailed account conditions in the information provided here. Specifics such as account types, leverage, minimum deposit, spreads, commissions and accepted funding methods are not listed in this summary.
If you need precise account specifications (for example differences between standard, raw or professional accounts), minimum deposit amounts or trading conditions, check the official FXTF website or contact their support before opening an account to confirm the current terms.
Deposits & Withdrawals
This summary does not include broker‑specific deposit and withdrawal instructions or a definitive list of supported methods. Many regulated brokers in Japan offer domestic bank transfers and common international payment methods; fees, processing times and available currencies vary by provider and account type.
To fund or withdraw from your FXTF account, open the official website and review the funding section of your account dashboard or the dedicated 'Deposits / Withdrawals' page. Confirm bank details, required reference information and any fees before initiating transfers. For urgent questions about payment options or to confirm local transfer instructions, call FXTF support at +810120445435.
FAQs
How do I open an account with FXTF?
Begin on the official website and follow the registration or 'Open Account' flow. You will typically create login credentials, provide personal details and upload identity and address documents for verification. Check the broker’s verification requirements and allow time for compliance review.
Is FXTF regulated?
Public information indicates the broker is regulated and lists an FSA Regulated Japan Market Making License (MM). For full regulatory documentation and the exact licence status, consult FXTF’s official site or the relevant regulator’s public register.
Which trading platforms can I use with FXTF?
Platform availability is not specified in this summary. Check the official FXTF website for the current list of supported trading platforms, downloads and any platform‑specific login instructions.
How can I contact FXTF support?
Use the contact options on the official website or call the published phone number: +810120445435. For written enquiries use the secure contact or help pages on the broker’s site so that support can verify your account and respond appropriately.
FXTF Review
Korea I was introduced to a false broker by a Japanese woman. I invested money and was asked to pay commissions, deposits, and other costs to withdraw my money. A Japanese woman is scamming several people in the same way by stealing other people's Instagram photos and forging IDs. And it makes you download a strange platform. She went out of her way to expose herself to demand more money. We will update again with further details. Her real appearance and fake ID were uploaded together.
Signed up with FXTF and the platform itself is stable and fast. Initial login was straightforward but identity verification took about a week. Deposits via bank transfer arrived fine; withdrawals were processed but took several business days to hit my account. Email support replied within 24 hours with clear instructions.
I use FXTF mainly on mobile — the app is responsive and charts load quickly. Opening a live account and funding by card was quick, and demo setup was immediate. Live account verification was completed the same day for me. Live chat support helped resolve a withdrawal query efficiently.