I’d like to share a genuine review of this broker, particularly regarding the severe slippage issue. I entered forex trading with high expectations, but this broker has been a major disappointment. I place my trades expecting to enter at a specific price, say 1.1000, only to find the execution slipping to 1.1004 or even 1.1010. This happens consistently, even during calm market conditions, not just during volatile news periods, and it’s drastically affecting my profits, often turning potential gains into break-even or losses. I’m quite frustrated because this level of slippage erodes my confidence in their platform. I expect a broker to execute trades accurately and promptly, but it feels like they’re mishandling my orders. For anyone considering this broker, I strongly recommend testing their execution thoroughly before committing significant funds. This slippage issue could turn your trading experience into a frustrating ordeal, so proceed with caution.
Login & Registration
Account registration / opening
To open an account, start at the broker's official site and use the site controls to begin a new account application. Typical steps include entering your full name and a working email address, choosing a password, and confirming contact details. You will normally be asked to select the type of account you want and to confirm the base currency and intended use (personal, corporate or other).
- Go to the official site (use the URL shown in the guide callout) and select the site option to create an account (labels vary by site).
- Provide personal details: name, email and a secure password; agree to the site's terms and risk disclosure.
- Check your email for a verification message and follow the link or code to confirm your address.
- Complete any required identity verification (upload government ID and proof of address) as requested by the account area before full trading access is granted.
- Fund your main account once verification is complete to activate trading (funding options and minimums vary; confirm on the official site).
How to log in
Signing in is normally done through the broker's web portal or the broker's mobile app if one is provided. On the web, locate the Login or Sign in link on the official domain, enter the email or username you registered with and your password, then follow any prompts to access your account dashboard. On mobile, use the official app distributed via recognised app stores or log in through the broker's mobile website and enter the same credentials.
- Web: open the official domain, click Login, enter your registered email/username and password, and submit.
- Mobile app: download only from official app stores or the broker site, open the app, and sign in with the same credentials.
- If trading platforms require separate platform credentials, those will be available in your account dashboard after registration and verification — check the account area for details.
Forgot password / account recovery
If you forget your password, use the password recovery link typically found on the login page. You will be asked to provide your registered email address and then receive a password-reset link or code by email. Follow the link to create a new password. If the automated recovery email does not arrive, check spam folders and ensure you are using the exact email address registered with the broker.
If automated recovery is unsuccessful or you cannot access the registered email, contact the broker's support and be prepared to verify your identity. Support may require ID documents to confirm ownership before resetting credentials.
Two-factor authentication & login security
Enable two-factor authentication (2FA) if the broker offers it to add a second layer of protection. Common 2FA options are authenticator apps (TOTP) or SMS codes. If 2FA is available, set it up from your account security settings following the broker's instructions and store backup codes in a secure place.
Adopt safe-login habits: use a unique strong password, do not reuse credentials across sites, avoid public Wi‑Fi when accessing your account, and never share your password or authentication codes. Always confirm you are on the correct official domain (see the website URL in this page) before entering credentials to avoid phishing sites.
Common login problems & troubleshooting
Wrong credentials: re-check email/username spelling and password case sensitivity. Use the password-recovery procedure if you cannot recall the password. Locked account: repeated failed attempts can temporarily lock access; use the account recovery flow or contact support to remove the lock.
Verification pending: many brokers restrict full access until ID and address documents are reviewed. If your account appears restricted, confirm whether any required documents are still pending upload or review and follow up with support if review time appears longer than expected.
Region or access issues: if you are in a jurisdiction where the broker does not accept clients, the site or account area may block certain features. If you suspect a regional restriction, contact support and provide details of the error message or blocked action.
- If a login attempt fails, use the 'forgot password' flow first.
- If the account is locked or you cannot recover it by email, contact support and be ready to verify identity.
- If verification is delayed, re-upload clear copies of requested documents and ask support for an estimated review time.
Getting login/account support
For account or login assistance, use the broker's official support channels found on the website. The broker facts include a contact phone number which can be used to reach support for urgent account access issues: +6498010123. Also use the Help/Support or Contact Us section on the official site to submit tickets or find live chat if available.
Keep copies of correspondence and any reference numbers supplied by support. When contacting support about account recovery or security, expect to verify your identity by providing the ID documents used during registration.
Official site: https://www.fxopen.com/en
Contact number listed in broker facts: +6498010123
Broker Overview
FXOpen is operated by FXOpen Markets Limited and is associated with a company presence in Saint Kitts and Nevis. The broker has been operating for an estimated 10-15 years and is described in the available facts as regulated. The broker's WikiFX Score is 6.53; that score has been reduced due to a high volume of unresolved client complaints, a note worth considering when assessing counterparty risk.
Contact details available in the provided facts include a London address at 3rd Floor Waverley House, 7-12 Noel Street, London, United Kingdom, W1F 8GQ and a support phone number of +6498010123. A field survey entry in the facts indicates that an on-site investigator found no physical presence at the UK address that was checked; if physical office location is important to you, verify the current status directly with the broker.
Licenses
The provided license entries include: CYSEC Regulated Cyprus Market Making License (MM) 19 and FCA Regulated United Kingdom Forex Execution License (STP). Use the official site and regulators' public registers to verify the current scope and validity of any license before relying on it for regulatory protection.
Source: WikiFX dealer page: https://www.wikifx.com/en/dealer/8341815381.html
Account Types
Elite ECN
The Elite ECN account lists a minimum deposit of $250,000 and spreads starting from 0.0. Commissions are indicated as: FX $1.50; Crypto CFD From 0.03%; Index CFD 0%; Commodity CFD 0.0018%; Shares CFD 0.1%. The facts do not supply maximum leverage, supported EA details, or explicit deposit and withdrawal methods for this account — check the official site for those operational details.
Advanced ECN
The Advanced ECN account carries a stated minimum deposit range of $25,000 - $250,000 with spreads from 0.0. Commission levels are given as: FX $1.80; Crypto CFD From 0.05%; Index CFD 0%; Commodity CFD 0.0018%; Shares CFD 0.1%. Other technical and funding parameters were not provided in the facts here and should be confirmed on the broker's official pages.
Classic ECN
The Classic ECN account shows a minimum deposit of $1,000 and spreads from 0.0. Commission details supplied for this tier are: FX $2.50; Crypto CFD From 0.08%; Index CFD 0%; Commodity CFD 0.0025%; Shares CFD 0.1%. Additional specifics such as leverage and supported platforms are not listed in the provided facts.
Basic
The Basic account indicates a minimum deposit of $100 and spreads starting from 0.0. Commissions are specified as: FX $3.50; Crypto CFD From 0.08%; Index CFD 0%; Commodity CFD 0.005%; Shares CFD 0.1%. Details on deposit and withdrawal methods or trading leverage were not included in the facts and should be verified on the official site prior to opening an account.
Account parameters such as leverage, available platforms, order execution model and funding/withdrawal options can materially affect trading. Confirm exact account specifications, live instrument lists and any applicable fees on the broker's official website before depositing funds.
Deposits & Withdrawals
The provided broker facts do not include a detailed list of deposit and withdrawal methods or associated fees. Brokers commonly offer a mix of bank transfers, cards, and electronic payment systems; however, you should consult the broker's official funding pages for the exact methods available in your region, processing times, limits and any fees.
Before initiating deposits or withdrawals, ensure your account verification is complete and that you follow the broker's KYC directions. If you need help with funding options or experience a problem with a transfer, contact the broker using the official site contact channels or the provided phone number +6498010123.
FAQs
How do I create an account with FXOpen?
Start at the official website and use the site’s account-registration option. Provide your personal details, confirm your email address, and complete any identity verification requested. After verification, you can fund the account and begin trading. Check the broker's site for exact steps and required documents.
What should I do if I cannot log in to my account?
First try the password-recovery link on the login page. If recovery emails do not arrive, check spam folders, ensure you are using the registered email, and then contact support if needed. For locked accounts or persistent access issues, contact support and be prepared to verify identity with ID documents.
Are deposit and withdrawal methods listed in the broker facts?
The provided facts do not list specific deposit or withdrawal methods. Funding options and limits are typically shown in the broker's account dashboard or funding page; confirm current methods and any fees on the broker's official website.
Where can I get official support or ask about account verification?
Use the broker's official contact channels shown on their website and support center. The contact number provided in the broker facts is +6498010123. For account verification issues, submit the requested documents and use the support ticket system or phone contact for updates.
FXOpen Review
Kong If it's truly regulated, why require a verification deposit? Every deposit demands identity verification. Even after providing all documents, they blame system settings—claiming it's to prevent credit issues after verification deposits, then cite other excuses... a bottomless pit. Now watching money get deducted in real-time 🤧😭
i had managed once again to close most of my trades in profit on my Mt4 terminal account, but i noticed the trades i closed in profit on my mt4 terminal were left open on the fxopen platform. contacted their support and explained the situation and provided evidence which clearly show the mt4 account was running, and all most these trades closed in profit, they claimed my stp account expired which is absolutely false.
Login and account setup were straightforward. I trade on MT4—platform is stable and order execution is reliable. Deposits by card were instant; bank transfers took a couple of days. Verification was completed in about 48 hours after I uploaded ID and proof of address. Live chat support replied within minutes and resolved my questions. Withdrawals to my card were processed in around three business days.