Does not allow to withdraw my investment https://fxfinancetrade.com this platform supposedly does trading for you and after 7 days they would give you double your investment and you have to pay a 15% commission, but at the end of 7 days they did not allow me to withdraw my investment No earnings, they told me that I had to make a deposit of $300usd to be able to withdraw. the person who supposedly trades for you is still trading on facebook.
Login & Account Access
Account registration / opening
To open an account with a regulated broker you should start at the broker's official website. Look for a clear call-to-action such as 'Open Account', 'Register' or 'Sign Up' on the homepage and follow the on-screen prompts.
Typical steps include entering your email address and a chosen password, providing personal details (full name, address, date of birth), and completing Know-Your-Customer (KYC) steps. KYC commonly requires an identity document (passport or national ID) and proof of address (utility bill or bank statement). Exact required documents and verification steps vary by broker; confirm the precise list on FX Broadnet's official registration pages.
- Visit the official site: https://www.fxbroadnet.com/
- Select the registration link/button and enter your email and a secure password.
- Complete the profile form with personal details and contact information.
- Upload identity and address verification documents if requested.
- Agree to terms and submit the application; wait for account verification confirmation by email.
How to log in
Once your account is created and verified, sign-in usually requires your registered email/username and password. On the broker's website, use the Login/Sign-in entry point. If the broker offers a mobile app, the sign-in screen in the app follows the same basic fields.
For web login: open the official site, choose the Login option, enter your registered email/ID and password, and follow any on-screen prompts such as secondary verification. For mobile: download the official app only from the broker’s site or a trusted app store link provided there, then open the app and enter your credentials.
- Web: Go to the official website and click Login → enter email/ID and password → submit.
- Mobile app: Install app from the official source → open app → enter credentials → submit.
- If offered, accept any secondary verification prompts (OTP, 2FA) to complete login.
Forgot password / account recovery
If you forget your password, use the 'Forgot password' or 'Reset password' link on the broker's login page. That flow typically asks for your registered email and sends a time-limited reset link or code. Follow the link to set a new password and then log back in.
If you do not receive an email, check spam and promotions folders and ensure you entered the correct email address. If the reset email does not arrive, or you no longer have access to the registered email, contact the broker's support team for account recovery. Expect the broker to verify your identity using KYC documents before restoring access.
- Use the 'Forgot password' link on the official login page.
- Enter your registered email and follow the reset link sent to that inbox.
- Check spam/junk folders if the email does not appear.
- If you cannot use the registered email, contact support and be prepared to verify your identity.
Two-factor authentication & login security
Regulated brokers commonly offer additional security such as two-factor authentication (2FA). If FX Broadnet offers 2FA, enabling it adds a layer beyond your password — typically an authenticator app code or SMS one-time password. Enabling 2FA is strongly recommended when available.
Best practices for login security: use a long, unique password; enable 2FA (prefer an authenticator app over SMS when possible); store backup/ recovery codes in a secure place; avoid logging in on public or shared computers; and keep your operating system and browser or mobile app up to date.
To recognize the official domain and avoid phishing, always check that the address bar shows the broker's correct domain (fxbroadnet.com) and that the page uses HTTPS. Do not enter login details from links received in unsolicited messages; instead navigate to the official site manually.
Common login problems & troubleshooting
Wrong credentials: Carefully re-type your email and password, ensuring correct capitalization. If you still cannot sign in, use the password reset flow.
Locked account after multiple failed attempts: Many brokers temporarily lock access after repeated incorrect logins. Wait the specified lockout period if shown, or contact support to request an account unlock. Be prepared to verify identity.
Verification pending: If your account has not been fully verified, login may be limited. Check your email for requests for additional documents and upload them via the official account area. Verification can take time depending on the broker and document clarity.
Browser or app issues: Clear browser cache and cookies, try an incognito/private window, ensure your browser or mobile app is up to date, and disable browser extensions that may interfere. If the problem persists, try signing in from a different device.
Region or access restrictions: Some services restrict access by location. If you suspect regional blocks, contact support rather than using unapproved workarounds. The broker can confirm whether service is available in your jurisdiction.
- Reset password if credentials are rejected.
- Check verification email and complete KYC if login is limited.
- Clear cache or update the app if pages do not load correctly.
- Contact official support for account locks or persistent issues.
Getting login/account support
For account or login problems, use the broker's official support channels listed on the website. Have your account ID/email ready and any relevant screenshots. The company address and a contact number can be useful for formal inquiries.
FX Broadnet Co.,Ltd. contact number listed in available public material: +810120997867. Use the official website contact page for chat, email addresses, support forms, or app-based support links. Verify support contact details on the official site before sharing personal documents.
Broker Overview
FX Broadnet is operated by FX Broadnet Co.,Ltd., a company based in Japan. The broker is presented as a small organization with around 15 employees and an operating history described as 15-20 years. Contact points available in public material include a Japan address and a support phone number.
The company lists a head office address in Tokyo and publishes an official website for client access. Because public summaries can omit operational details, confirm trading platforms, account features and support hours directly on the official site before opening an account.
Licenses & Regulation
In available materials FX Broadnet is listed as regulated and the company notes an 'FSA Regulated Japan Market Making License (MM)'. Confirm regulatory scope and license details on the broker's official documentation and with the regulator if you need formal verification.
Source: WikiFX dealer page for FX Broadnet — https://www.wikifx.com/en/dealer/3831209312.html
Account Types
The available public information does not list detailed account-type specifications such as leverage, minimum deposit, spreads or commissions for FX Broadnet. Specific account names and conditions are not disclosed in the materials we have.
When account details are not published, common practice is to confirm exact account types, pricing, and funding requirements directly on the broker's official website or by contacting support. Always verify which account suits your trading style and review the terms and conditions before funding an account.
Deposits & Withdrawals
FX Broadnet's public data does not specify which deposit or withdrawal methods are supported. Brokers typically offer a variety of funding options; verify the exact methods, fees, minimums and processing times on the official site or by contacting support.
| Method | Typical notes |
|---|---|
| Bank transfer | Common for larger amounts; processing times and fees vary by bank and broker. |
| Credit/Debit card | Often supported for deposits; card refunds or withdrawal methods may differ. |
| E-wallets | Some brokers accept e-wallets; availability depends on the broker and your country. |
Before initiating any transfer, confirm the accepted currencies, beneficiary details, fees and expected processing times on FX Broadnet's official deposit/withdrawal pages. Use only payment channels listed on the broker's site and follow documented withdrawal verification procedures.
Frequently Asked Questions
How do I contact FX Broadnet support for login help?
Use the contact information on the official website. The publicly listed phone number is +810120997867. For account-specific issues, provide your registered email and any requested identification when contacting support.
Is FX Broadnet regulated?
Available materials indicate the broker is regulated and list an 'FSA Regulated Japan Market Making License (MM)'. For formal confirmation of license status and scope, check the regulator's public register or the broker's official compliance documentation.
What should I do if I do not receive a password reset email?
Check your spam and promotions folders and ensure you entered the correct registered email. If the reset message still does not appear, contact the broker's support team for assistance and be prepared to verify your identity.
Where can I find account fees and trading conditions?
Account fees, spreads, commissions and leverage details are not listed in the public summary we have. Confirm specific trading conditions and any fee schedules on the broker's official website or by contacting customer support before opening or funding an account.
FX Broadnet Review
Login was straightforward and the web platform stayed stable during my sessions. Deposits cleared quickly and verification took about 48 hours; withdrawals were processed within three business days.
Account setup was easy but verification dragged on for a week after I uploaded documents. The mobile app can be laggy during high volatility and support replies were slow via email.
I like the desktop platform and the account access is seamless across devices. Deposit via card was instant, however a withdrawal was delayed by an extra ID check which added a few days.