Account setup was straightforward. Login sometimes times out on the web platform during volatile hours. Deposits posted within 24 hours via bank transfer. Support replied in chat but took around 30 minutes.
Login & Account Access
Official website
www.ftm.by...
Security note
Always access your account via the official website URL shown above. Be cautious of phishing links and unsolicited requests for credentials. Confirm exact login and recovery steps on the broker's site before sharing personal information.
Account registration / opening
To open an account, begin at the broker's official site and look for a Register, Sign up or Open account button. Typical registration requires your full name, email address and a secure password, and may request basic contact details such as phone number and country of residence. During or after initial registration you will usually be asked to select an account type — for example FTM.STANDARD, FTM.PRO or FTM.COMFORT — and to choose your preferred base currency when that option is offered.
Most regulated brokers require identity verification (KYC) before live trading or larger withdrawals. Prepare a copy of a government ID and a proof of address (utility bill, bank statement) in common image or PDF formats. After submitting documents you should receive confirmation by email when verification is complete; processing times vary, so check the official site for expected timelines.
- Open the official site and select Register / Sign up.
- Enter your personal details and set a strong password.
- Choose the account type that matches your needs (Standard, Pro, Comfort).
- Complete any required identity verification (upload ID and proof of address).
- Fund your new account using the accepted depositing methods (bank transfer is listed).
How to log in
Signing in normally requires the email or username you registered with and your password. On the website, find the Login or Sign in link and enter your credentials. If the broker provides a dedicated mobile app, the sign-in flow on the app mirrors the web steps: open the app, tap Sign in, and provide your registered credentials. If the broker uses separate trading platforms, you may also need platform credentials for MetaTrader or other client software — check the account opening emails or the client area for platform login details.
Keep your credentials confidential, do not reuse passwords across sites, and consider using a password manager to generate and store complex passwords securely. Always confirm you are on the correct domain (see the security subsection below).
Forgot password / account recovery
If you forget your password, use the Forgot password link on the login page of the official site. The standard recovery process sends a password-reset email to the address you used to register; follow the link in that email to set a new password. Check spam and junk folders if you do not receive the message within a few minutes.
If you no longer have access to the registered email or the reset link fails, contact the broker's support team and be prepared to verify your identity. Common verification steps include providing the account registration details, copies of your ID and a recent proof of address, and any account reference numbers supplied at signup.
Two-factor authentication & login security
Where available, enable two-factor authentication (2FA) to add an extra layer of protection. Common 2FA methods used across brokers include authenticator apps (Google Authenticator, Authy) or SMS one-time codes. If the broker offers 2FA, follow the setup instructions in your account security settings and securely store any backup or recovery codes provided.
Safe-login habits include using unique, strong passwords, avoiding public Wi‑Fi when accessing your trading account, and ensuring your device software is up to date. Verify the website address carefully: the official domain for this broker is https://www.ftm.by/en/. Look for the browser padlock indicating an HTTPS connection and be suspicious of misspelled domains or pages that request login information by pop-up or email link.
Common login problems & troubleshooting
Wrong credentials: If your email or password is rejected, double-check for typing errors and correct casing. Use the password reset flow if needed. Locked account: Multiple failed login attempts sometimes trigger temporary account locks. Follow on-screen instructions or use the account recovery process to restore access; if the lock persists, contact support.
Verification pending: New accounts commonly remain restricted until KYC documents are approved. If you cannot complete certain actions, confirm whether verification is required and whether submitted documents were accepted. Region/access issues: If you cannot access the site from your location, check the official site for any country restrictions and contact support for guidance rather than attempting unsupported workarounds.
Device or connection errors: Clear browser cache, try a different browser, or use the latest version of the mobile app. If you lose access to your 2FA device, prepare to verify your identity with support using the broker's recovery process.
Getting login/account support
For account-related support use the contact options listed on the official site. Provide your account identifier and a clear description of the problem when you reach out to accelerate resolution. Include screenshots where appropriate but avoid sending full passwords or sensitive financial information over unsecured channels.
Phone support: +375296080686. Use this number only after confirming it on the official website. For document issues or formal requests you may be asked to submit ID copies via the broker's secure client area.
Broker Overview
FTM Brokers LLC operates under the trading name FTM BROKERS and is based in Belarus, with an address in Minsk at Pobediteley pr., 5, cab. 211. The firm has an operating history listed as 10-15 years and offers trading in foreign currencies, precious metals, oil, stock indices and securities. Contact details published for the company include a phone number and the official website for customer access and further information.
Licensing
FTM BROKERS is described as regulated and holds at least one listed license: an NBRB Regulated Belarus Forex Trading License (EP). Licensing and regulatory details can affect account protections and operational requirements; prospective clients should confirm the current regulatory status and license scope directly on the broker's official pages.
The broker's product offering across its account types shows maximum leverage of 1:200 on listed accounts and a variety of instruments including FX, metals and indices. For the most accurate, up-to-date information on platforms, execution, spreads and funding options, consult the company's website or contact their support team.
Source: https://www.wikifx.com/en/dealer/9891905969.html
Account Types
FTM.STANDARD
The FTM.STANDARD account offers up to 1:200 maximum leverage and lists a minimum deposit of $200. Published minimum spread for this account is 0.9. Deposits are indicated as being accepted by bank transfer, and withdrawal methods are referenced (listed as code (3) in the broker's materials). Tradable instruments include foreign currencies, precious metals, oil, stock indices and securities.
FTM.PRO
The FTM.PRO account also offers up to 1:200 maximum leverage and carries a higher minimum deposit requirement of $1,000. Commission information for this account is listed as 'from 0.006%, more'. Depositing is shown as available by bank transfer and withdrawals are referenced under a designated method code. The account supports trading in FX, metals, oil, indices and securities.
FTM.COMFORT
The FTM.COMFORT account features maximum leverage of 1:200 and a published minimum spread of 2. A commission of 0.04% on securities is specified. Deposits are indicated as bank transfer and withdrawals are referenced under the broker's withdrawal method code. Trading instruments include currencies, precious metals, oil, stock indices and securities.
Account features such as supported trading environments, exact currency options, and minimum trade sizes may vary and are not exhaustively listed here. Confirm exact specifications, platform availability and live pricing on the official FTM BROKERS website before opening an account.
Deposits & Withdrawals
Published account information lists bank transfer as a depositing method across the available account types. Withdrawal methods are referenced by code in the broker's materials; the exact channels, processing times, fees and any minimum withdrawal amounts should be confirmed on the broker's official site or client portal before initiating transfers.
| Method | Details |
|---|---|
| Deposit | Bank transfer (listed as '(5) Bank transfer' in account information). |
| Withdrawal | Referenced as '(3)' in account materials — check the official website or client area for the exact withdrawal channels and instructions. |
Always verify beneficiary details and any required reference information when performing bank transfers. For precise fees, processing windows and supported currencies, consult the official funding instructions on the broker's website or contact support.
Frequently Asked Questions
Is FTM BROKERS regulated?
FTM BROKERS is described as regulated and lists an NBRB Regulated Belarus Forex Trading License (EP). For full regulatory documents and the current licensing status, check the broker's official site or the regulator's public register.
What are the minimum deposits for the account types?
Minimum deposits published for the account types include $200 for FTM.STANDARD and $1,000 for FTM.PRO. The FTM.COMFORT account does not list a specific minimum deposit in the provided materials. Confirm current minimums on the official website before funding an account.
Which deposit and withdrawal methods are available?
Account materials indicate bank transfer as a depositing option (listed as '(5) Bank transfer') and reference withdrawals under code '(3)'. For the exact list of supported channels, expected processing times and any fees, review the broker's funding page or contact their support team.
How can I contact support for account issues?
Use the contact channels published on the official website and provide your account details when requesting help. The listed phone contact is +375296080686; always confirm contact details on the site before calling and avoid sharing passwords over the phone or by email.
FTM BROKERS Review
Platform is clean and mobile app works well. Verification took longer than expected — about five business days after I uploaded documents. Withdrawals processed in three business days.
Had trouble linking my bank card initially; support helped and fixed it in one day. Demo account worked fine. Live account login uses two-factor which was a bit clunky but felt secure.
Deposit options are limited but credit card cleared instantly. Withdrew a small amount; payout completed in four business days. Live chat support is helpful but only available during daytime hours.