I deposited $100 into Fortrade, but my account still shows $0 balance. Whenever I ask about it, they just push me to deposit more. I haven’t been able to withdraw a single dollar. Total scam behavior.
Login & Registration
Account registration / opening
To open an account with a regulated broker like Fortrade, begin at the official website listed above. Look for a button or link labelled 'Sign up', 'Create account' or similar. The typical registration flow requests your email address, a password, your full name, country of residence and date of birth. You will normally be asked to accept terms and conditions and a risk disclosure before you can proceed to verification.
After submitting basic details you should expect an identity and address verification step. This usually requires uploading a government-issued ID (passport or national ID) and a proof of address (utility bill or bank statement). Verification times vary; regulated brokers often complete checks within a few business days but you should confirm exact timelines on the official site.
- Open the official Fortrade website and choose 'Sign up' or 'Create account'.
- Enter your email, create a strong password and provide required personal details.
- Confirm your email address by following the verification link sent to your inbox.
- Upload identity and address documents when prompted and accept the broker's legal agreements.
- Wait for account verification to complete before attempting to deposit or trade.
How to log in
Signing in generally requires the email and password you set during registration. On the web, open the official site and choose 'Login' or 'Sign in'; on mobile, open the broker's official app and use the app's login screen. Enter your credentials exactly and submit to access your trading dashboard or account area.
Mobile apps often offer the same credentials as the web. If you use multiple devices, ensure you are logging into the official domain or the official app store listing to avoid counterfeit applications. If the platform offers a 'Remember me' option, use it only on a personal, secure device.
- Web: go to fortrade.com, click 'Login' and enter your registered email and password.
- Mobile: open the official Fortrade app, choose 'Login' and enter the same credentials.
- If available, follow any on-screen prompts for account selection or security checks.
Forgot password / account recovery
If you forget your password, use the 'Forgot password' or 'Reset password' link on the login page. You will typically be asked to provide your registered email address so the platform can send a password-reset link. Follow that link and choose a new strong password. If you do not receive the reset email, check your spam or junk folder and ensure you are using the email address you registered with.
Some brokers require additional verification before allowing a password change — for example answering security questions or submitting identity documents — particularly if they detect suspicious activity. If you cannot reset your password using the automated link, contact official support for manual account recovery.
Two-factor authentication & login security
The facts provided do not specify which two-factor methods Fortrade supports. As a best practice, enable two-factor authentication (2FA) if the broker offers it. Common 2FA options include an authenticator app (TOTP), SMS codes, or email confirmations. Use an authenticator app when available because it is more secure than SMS.
Adopt safe-login habits: use a unique, strong password; avoid using public Wi‑Fi for trading logins; keep your operating system and browser/app up to date; and never share credentials. Bookmark the official domain (fortrade.com) and verify the site uses HTTPS and a valid security certificate to reduce the risk of phishing.
- Enable 2FA on your account if offered and prefer an authenticator app over SMS when possible.
- Use a password manager to create and store complex passwords.
- Confirm you are on the official domain (check the URL and certificate) before entering credentials.
- Do not click login links received by email unless you have verified the email's authenticity.
Common login problems & troubleshooting
Wrong credentials: double-check the email address and password, paying attention to keyboard layout and caps lock. If you still cannot log in, use the password reset flow.
Locked or suspended account: repeated failed login attempts can trigger temporary locks. If your account is locked, follow on-screen instructions or contact support. If your account is suspended pending verification, upload the requested documents and wait for approval.
Verification pending: if you have submitted ID or address documents, allow time for the compliance team to review them. Processing times vary; check your account messages or the platform's verification status page, and contact support if delays exceed expectations.
Regional or access issues: some services may not be available in all countries. If the platform or certain features are blocked in your region, confirm your country of residence against the broker's terms and regional restrictions on the official website.
Technical problems: clear browser cache, try a different browser or device, ensure the app is updated, and confirm your internet connection. If the platform shows errors, take screenshots and note any error codes before contacting support.
- Verify credentials and reset your password if necessary.
- Ensure account verification is complete if required for access.
- Try a different browser/device and clear cache to rule out local issues.
- Collect screenshots and timestamps to help support investigate technical errors.
Getting login/account support
If you need direct help with login or account access, use the official support channels listed on the broker's website. The facts provided include a contact telephone number you can use for assistance.
Primary phone contact: +442039664506. For complex issues such as identity verification or account disputes, open a support ticket or use the official contact form on the broker's website so there is a written record of your request.
Broker Overview
Fortrade Limited is a United Kingdom–based online broker operating for approximately 10–15 years. The company lists a London address at Michelin House, 81 Fulham Road, London, SW3 6RD and provides a contact phone number for support. The broker is described as regulated, and WikiFX assigns it a numerical score of 8.11 while also noting that the score has been reduced because of a high volume of unresolved client complaints.
As a regulated entity, Fortrade Limited presents licensing information and claims a range of market‑making and derivatives trading licences for different jurisdictions. Prospective clients should review the broker's disclosures and verify which specific entity and licence apply to their country of residence before opening an account.
Licenses
The broker's published licence list includes ASIC Regulated Australia Market Making License (MM); FCA Regulated United Kingdom Market Making License (MM); CIRO Regulated Canada Derivatives Trading License (EP); and CYSEC Regulated Cyprus Derivatives Trading License (MM). Confirm the exact licensing entity and registration number that applies to you on the broker's official site or regulatory registries.
Source: WikiFX dealer page — https://www.wikifx.com/en/dealer/0001868925.html
Account Types
The broker does not publicly disclose detailed account conditions in the provided facts. Specifics such as available account tiers, leverage, minimum deposit, spreads, commissions and supported deposit/withdrawal methods are not listed here.
In general, regulated brokers may offer several account types that differ by minimum deposit, spreads and added services. If account-level details are important to you, check the official Fortrade website or contact support to obtain the current specifications for each account option before opening an account.
Deposits & Withdrawals
You can fund a real trading account via the broker's trading platform. The typical deposit flow is performed from within the web application or the mobile app: log in to your real trading account, choose the deposit option, enter the amount and currency, select a payment method and follow the on‑screen instructions to complete the transaction. Available payment methods vary by region and will be displayed inside the platform.
| Method | Notes |
|---|---|
| Card | Often available; availability shown inside the platform and may vary by country. |
| Bank transfer | Commonly supported; follow the platform's instructions and reference codes for faster processing. |
| E‑wallets / other | Some regions may offer alternative methods; check the deposit screen inside the web or mobile app for the full list. |
Withdrawal processing times, fees and required verification documents vary by method and region. Always confirm the withdrawal policy, any fees and identity verification requirements on the official site before initiating a withdrawal.
FAQs
How do I deposit funds into my Fortrade account?
Log in to your real trading account via the official website or mobile app, choose the Deposit option, enter the amount and currency, select a payment method shown in your region and follow the platform instructions to complete the transaction. Available methods vary by country and will be displayed inside the platform.
Is Fortrade regulated?
The broker is described as regulated and publishes a set of licences for multiple jurisdictions. Review the broker's disclosure on its official website to confirm which regulatory entity and licence apply to your country of residence.
What should I do if I cannot log in?
First try resetting your password using the 'Forgot password' link. If that does not resolve the issue, check that your account verification is complete, clear browser cache or try another device, and contact official support if problems persist. Use the phone number or the contact form on the official website to open a support ticket.
How can I contact Fortrade support?
Use the official website's contact or support pages to open a ticket or find live‑chat options where available. The contact telephone number provided in the facts is +442039664506. For written records, prefer the website contact form or any official support email shown on the broker's site.
Fortrade Review
I deposited $100 into Fortrade as you can see in the proof, but after funding the account the money never showed up for trading. The platform keeps pushing me to deposit more but when it comes to using or withdrawing my money, it’s a nightmare. Capital still shows $0 even after payment confirmation. This broker is a complete scam, they just take deposits and block you from accessing your funds. Be very careful, don’t fall for their tricks.”
Over the period of 9 months, I have been called countless times. I did try their account by depositing 100$. Once I was approved the account said that there were no funds. I ended up depositing another $100 and again the account was not funded. After a lengthy back and forth, the funds appeared in my account. As far as the account itself, it cannot compete with ThinkorSwim, TradeZeroPro or even several banks that charge $9.99 per trade. Also, they will not refund my money to my credit card after telling me they would take care of it immediately. I am currently still trying to get the funds back. Never use this company if you want to see your money again...
Kong It rejected withdrawal and said the transaction volume was not enough. I thought it was a scam and I had to report it.