Kong China The gold product is 500 ounces, and profits will not be withdrawn.
Client Login & Registration
Official website
theforexmart.com...
Verify the domain
Always use the official site URL above. Confirm the URL in your browser before entering credentials to avoid phishing. If in doubt, navigate from the broker's main domain rather than following links received by email.
Account registration / opening
To open a live trading account with a regulated broker like ForexMart, start on the official website and look for a registration or 'open account' link. Typical information requested during registration includes your name, email address, phone number and country of residence. You will usually need to create a secure password and accept the broker's terms, risk disclosure and privacy policy.
After the initial sign-up you will commonly be asked to complete identity and address verification (KYC). This normally requires uploading government-issued photo ID and a recent proof of address (utility bill, bank statement). The broker will review these documents before enabling full account features such as deposits, withdrawals and live trading.
- Open the broker's official site and choose Register / Open Account.
- Enter your personal details and choose a strong password.
- Confirm your email using any activation link sent by the broker.
- Complete identity and address verification by uploading required documents.
- Wait for verification confirmation before funding or trading.
How to log in
Signing in on the web normally requires navigating to the broker's client area or 'login' page and entering the email or username you registered with plus your password. If the broker provides both a web client area and a mobile app, the same credentials are typically used for both.
On mobile devices, open the broker's official app or a supported trading platform and use the same login details. If you use third-party trading platforms (for example MT4/MT5), you may be given platform-specific credentials after your account is approved; follow the broker's instructions for importing or connecting those credentials.
- Go to the official login page on the broker website or open the official mobile app.
- Enter your registered email/username and password.
- If required, select the correct account type (demo or live) and trading server.
- Click or tap Sign In to access your client area.
Forgot password / account recovery
If you forget your password, use the broker's standard password-recovery or 'forgot password' link on the login page. The usual flow sends a reset link or temporary code to your registered email address or phone. Follow the instructions in that message to create a new password.
If email-based recovery is unavailable or you cannot access the registered email, contact the broker's support team. Be prepared to verify your identity with documents used during account opening. For security, the broker may require additional checks before allowing a password reset or account access change.
- Click the 'Forgot password' link on the login page.
- Enter your registered email and follow the reset link sent by email.
- If you cannot access the email, contact support and provide identity verification documents.
Two-factor authentication & login security
Many regulated brokers support additional login security such as two-factor authentication (2FA). If available, enabling 2FA adds a second verification step (for example an app-generated code or SMS) when signing in. Enabling 2FA is strongly recommended to protect your account from unauthorized access.
Safe-login habits include using a unique, strong password, avoiding public Wi‑Fi for sensitive actions, keeping your devices patched and checking that the site uses a secure HTTPS connection. Never share your password, verification codes, or full account credentials with anyone claiming to be support.
Always verify the official domain (listed above) before entering credentials and be cautious of emails or messages asking you to log in using provided links — when in doubt, open the broker site manually in your browser.
Common login problems & troubleshooting
Wrong credentials: Double-check you are using the correct email/username and password. If you recently changed your password, allow a short time for systems to synchronize and then use the password-recovery flow if needed.
Account locked: Repeated failed password attempts may temporarily lock access. Use the password recovery process or contact support to unlock the account. Be ready to confirm your identity.
Verification pending: If your account is awaiting KYC approval, you may be unable to deposit or trade. Check your client area for any requests for additional documents and submit them promptly.
Region or access restrictions: Some brokers restrict accounts from specific countries. If you cannot register or log in due to regional blocks, contact support for guidance. Do not attempt to bypass region limits using VPNs without confirmation from the broker, as this may violate terms.
- If login fails, try password reset first.
- Clear browser cache or try a different browser/device.
- Ensure your account is verified and not restricted for regulatory reasons.
- Contact support if issues persist and provide screenshots and your account identifier.
Getting login/account support
If you cannot resolve a login or account issue yourself, contact the broker's official support channels. Use the contact details published on the official site and avoid sharing sensitive information in public forums or social media.
ForexMart contact number listed in public broker facts: +35725057236. When you call or message support, have your account email/ID and any relevant screenshots ready to speed up troubleshooting.
Broker Overview
ForexMart operates under the company Instant Trading EU Ltd. and is based in Cyprus. The broker has been active for approximately 10–15 years and is described as regulated. Its WikiFX Score is 7.54, with a note that the score has been lowered due to a high volume of unresolved client complaints.
Contact details listed for the broker include a telephone number and an office address in Limassol, Cyprus. Public ratings and internal indices show mixed strengths: higher marks for software and risk control, and lower marks under licensing and regulatory indexes compared with other categories.
Licenses
The broker's provided license information includes a CYSEC Regulated Cyprus Market Making License (MM) 21.
Source: WikiFX dealer page: https://www.wikifx.com/en/dealer/1103310958.html
Account Types
Platinum
The Platinum account shows a minimum deposit of €1,000,000 and a listed minimum spread starting from 1.5. Deposits and withdrawals for this account are indicated as available via Skrill and NETELLER. The minimum trade size is 0.01.
Gold
The Gold account lists a minimum deposit of €300,000 with minimum spreads from 2. Deposits and withdrawals are indicated via Skrill and NETELLER, and the minimum trade size is 0.01.
Basic
The Basic account lists a minimum deposit of €200 and minimum spreads starting from 4. Deposit and withdrawal methods include Skrill and NETELLER. The minimum trade size is 0.01.
Account features such as maximum leverage, commission and supported trading instruments were not provided here; confirm exact specifications, live pricing and trading conditions on the broker's official website before opening an account.
Deposits & Withdrawals
Deposit and withdrawal methods listed in the account details include Skrill and NETELLER. Processing times, fees and availability depend on the payment provider and the account verification status. Always complete identity verification before attempting withdrawals to avoid delays.
| Method | Notes |
|---|---|
| Skrill | Listed for deposits and withdrawals in account details. |
| NETELLER | Listed for deposits and withdrawals in account details. |
Minimum deposit requirements vary significantly by account type — for example the Basic account lists a €200 minimum while premium tiers list much higher amounts. Check the official site for up-to-date minimums, fees and any country restrictions before funding an account.
FAQs
How do I register for a ForexMart account?
Begin on the official website and follow the registration or 'open account' link. Provide your personal details, confirm your email, and complete identity and address verification by uploading the requested documents. Wait for confirmation that verification is complete before depositing.
What should I do if I forget my password?
Use the 'forgot password' or password-recovery link on the login page to receive a reset email or code. If you cannot access the registered email, contact the broker's support and be ready to verify your identity with documents.
Which deposit methods are available?
The account information provided lists Skrill and NETELLER as deposit and withdrawal methods. Availability and fees vary by country and provider; confirm details and processing times on the official website before funding your account.
I see a WikiFX score note about unresolved complaints — what does that mean?
The provided WikiFX note states the broker's score was lowered due to a high volume of unresolved client complaints. This indicates some clients reported issues that, according to that source, remained unresolved. Consider this when researching the broker and confirm the current complaint status and resolution processes with the broker directly.
ForexMart Review
Everyone be careful with ForexMart. This platform charges exorbitant fees, it's practically daylight robbery. Losing trades are fine, but when you make a small profit and try to withdraw, they use this clause and that term to arbitrarily deduct all your earnings. Withdrawals take forever.
Kong China I applied for a withdrawal on March 10th, but it still hasn't been credited to my account. The amount was deducted from my trading account. Their official website states that processing and crediting should be completed within 24 hours. Every time I contact customer service, they just say it's being processed and ask me to wait. It's been over ten days now, and the funds still haven't arrived.
They deleted profits without a reason, as i see here they do this on a regular daily basis. So i urge you to seek legal action against this company. Submit all the proofs to regulators so they can start pursuing them and close this scheme!