Signing up at FIRST STATE FUTURES was straightforward — login and 2FA worked fine. Desktop platform is stable and order execution was quick. Deposits via bank transfer cleared in two business days.
Login & Account Access
Official website
www.fsf.co.id...
Warning
Suspicious Operational Region
Account registration / opening
To open an account with a regulated forex or derivatives broker, begin by visiting the official website shown above. Look for a prominent link or button labeled Register, Open Account, Sign Up or similar; if you cannot find it, use the site’s Contact or Support pages for guidance. Typical registration requires your full name, date of birth, email address and a phone number. You will usually need to create a password and accept the broker’s terms and conditions and privacy policy.
As this broker operates under regulation, completing identity verification (KYC) is normally required before live trading or withdrawals. Expect to upload a government ID (passport or national ID) and a recent proof of address (utility bill or bank statement). Some brokers also request a selfie or video for identity confirmation. Follow the on‑screen prompts carefully and keep copies of all submission receipts or confirmation emails.
- Open the official site: https://www.fsf.co.id/
- Find and click the Register / Open Account button
- Enter personal details and contact information
- Set a secure password and agree to terms
- Complete email verification if requested
- Upload ID and proof of address for KYC
- Wait for account activation confirmation from support
How to log in
Signing in on the web generally requires locating the Login or Sign In link on the official site, entering your registered email or account ID and your password, and submitting the form. If the broker uses separate credentials for trading platforms (for example a platform login or MT4/MT5 account), those credentials may be provided after registration or by email once your account is approved.
On mobile, you can either use the broker’s mobile website or a dedicated trading app if one is provided. Open the app or mobile browser, tap Login, and enter the same credentials you set during registration unless the broker provides separate trading platform credentials. If you plan to use a third‑party trading platform, follow the platform’s instructions for adding or logging in to your trading account.
- Web: visit official site → Login → enter email/account ID and password → submit
- Mobile web: open mobile browser to official site → Login → enter credentials
- Mobile app: open app → Login → enter credentials (if app is available)
Forgot password / account recovery
If you forget your password, use the site’s Forgot Password or Reset Password link. That process typically asks for your registered email address and sends a secure, time‑limited reset link. Follow the link to create a new password. Check your email spam or junk folder if you do not see the message promptly.
If the standard reset flow is unavailable or an email reset does not work, you will usually need to contact the broker’s support and complete identity checks to regain access. Be prepared to provide personal details and copies of identification documents to verify ownership of the account. Always confirm the exact recovery procedure on the official site rather than relying on guides that may be outdated.
Two‑factor authentication & login security
Enable two‑factor authentication (2FA) if it is offered. Common 2FA methods are an authenticator app (TOTP) or SMS one‑time codes. An authenticator app is generally more secure than SMS. If you enable 2FA, securely store any backup or recovery codes provided during setup.
Adopt good password hygiene: use a unique, strong password, consider a reputable password manager, and avoid reusing credentials across services. Always access the broker via the official domain (https://www.fsf.co.id/) and verify the site uses HTTPS with a valid certificate. Avoid clicking login links in unsolicited emails or messages; instead navigate directly to the official site to reduce phishing risk.
Common login problems & troubleshooting
Wrong credentials: double‑check for typing mistakes, caps‑lock, and that you are using the correct email or account ID. If you still cannot sign in, use the password reset flow.
Account locked after multiple failed attempts: many brokers lock access temporarily for security. Wait the specified lockout period, use the password reset flow if available, or contact support if the lock persists.
Verification pending: if you cannot log in to live services because verification is incomplete, complete and re‑submit required KYC documents. Some functions may remain disabled until verification is approved.
Region or access restrictions: if you are unable to create or access an account due to your country of residence, check the broker’s supported jurisdictions on the official site and contact support for clarification. Note the site includes a warning about its operational region; exercise caution and confirm regulatory details before funding an account.
Browser or device issues: clear browser cache and cookies, try a different browser, or use an updated mobile app. Disable VPNs or proxies if the broker blocks access from unfamiliar IPs. Ensure your device time/date are correct if time‑based codes are used.
Getting login/account support
For account and login assistance, use official support channels listed on the broker’s website. The broker’s primary contact number is +620315055599212; you can call this number for direct assistance. Also consult the Contact or Support pages on the official website for messaging forms, live chat (if offered), and office address details.
When contacting support, provide your registered name, account ID or email, a clear description of the issue and any relevant screenshots. Do not share full passwords or sensitive authentication codes over email or chat. If you suspect fraudulent activity or phishing, report it immediately to support and, where appropriate, to the regulator.
Company website: https://www.fsf.co.id/
Contact number: +620315055599212
Broker Overview
PT. First State Futures is an Indonesia‑based brokerage operating from an address in Surabaya, Jawa Timur. The firm is publicly listed here as FIRST STATE FUTURES and has been operating for an estimated period of 2-5 years. Contact information listed for the company includes a phone number and an official website where account and regulatory details are published.
Licenses & regulation
The broker is described as regulated. Listed licensing references include a BAPPEBTI regulated Indonesia Forex Trading License and an ICDX regulated Indonesia Derivatives Trading License. These entries indicate that the firm has regulatory relationships in Indonesia; confirm exact licence numbers and scope on the official site and with the relevant regulators before opening or funding an account.
If you need further verification or details about permitted services and supported trading platforms, consult the broker’s official website or the regulator’s public register. Exercise extra caution if operating from jurisdictions that may not be supported by the broker or if you encounter access restrictions.
External reference: https://www.wikifx.com/en/dealer/1219264463.html
Account Types
The broker does not publicly disclose detailed account type conditions in the supplied facts. Typical brokers offer several account tiers (for example standard, raw spread, or professional) that differ by minimum deposit, spreads, commissions and available leverage. Exact details for FIRST STATE FUTURES — such as minimum deposit, leverage limits, typical spreads, commission schedule and accepted deposit/withdrawal methods — should be confirmed on the official website or directly with the broker’s support before opening an account.
When evaluating account types, review the fine print on margin requirements, instrument availability, execution model and any promotional or inactivity fees. If you require specific account features (such as Islamic/swap‑free accounts, institutional access or API trading), confirm those options with the broker prior to registration.
Deposits & Withdrawals
The broker’s publicly supplied facts do not list specific deposit or withdrawal methods. Common funding options used by regulated brokers include local bank transfers, international wire transfers, debit/credit cards and electronic payment processors. Processing times and fees vary by method and by the broker’s internal policies.
Before funding an account, confirm on the official site which methods are supported in your country, any minimum or maximum limits, expected processing times, and fees charged by both the broker and intermediary banks. Also verify the required verification checks and the exact beneficiary details to avoid delays.
| Method | Notes |
|---|---|
| Bank transfer | Commonly supported; may take 1–5 business days depending on rails |
| Card / e‑payment | May be instant; check fees and whether refunds return to the same card |
| Local payment options | Availability depends on the broker and your country of residence |
Always confirm the broker’s up‑to‑date deposit and withdrawal procedures on the official website before initiating any transfers.
FAQs
How do I contact FIRST STATE FUTURES for account support?
Use the contact information on the official website. The supplied phone contact is +620315055599212. For other channels such as email or live chat, check the site’s Contact or Support page.
Is FIRST STATE FUTURES regulated?
The broker is listed as regulated with references to BAPPEBTI and ICDX licences. Verify licence numbers and current regulatory status directly with the named regulators and the broker’s official site before opening an account.
What do I do if I cannot complete verification?
If document uploads fail or verification is delayed, confirm that submitted documents meet the broker’s requirements (clear photograph, unexpired ID, recent proof of address). Retry the upload from a different browser or device and contact support with details and screenshots if problems persist.
Does the broker disclose account types and trading conditions?
Account types and trading conditions were not provided in the supplied facts. Check the broker’s official website or contact support to obtain current information on account tiers, minimum deposits, leverage, spreads and commissions before funding an account.
FIRST STATE FUTURES Review
Verification took about three days with document upload, but once approved withdrawals were processed within 48 hours. Support answered my ticket the next day, polite but a bit slow.
I like the desktop platform at FIRST STATE FUTURES, charts load fast. Mobile app felt clunky and lagged during busy hours. Card deposits were instant, though bank withdrawals took longer.
Had an access glitch after a password reset; live chat resolved it quickly and walked me through account reactivation. Demo account mirrors live environment well for testing strategies.