Smooth login and an intuitive web platform. Deposit cleared in two business days and support answered my access questions quickly.
Login & Registration
Official website
www.ebury.com...
Security note
Always use the official domain shown above and the contact number listed on that site. Never share passwords or verification codes with anyone. If you receive an unexpected message or link claiming to be from Ebury, do not follow it — instead go directly to the official website and contact support.
Account registration / opening
To open a business account with a regulated financial services provider you should start at the official site. Look for a Register, Sign up or Create account option and follow the on-screen form. Typical required information for corporate or business accounts includes company details (legal name, registration number, address), beneficiary/ownership information, a primary business contact email and phone number, and the trading or payments purpose.
Most regulated platforms require identity verification and anti-money‑laundering checks. Expect to upload scanned documents such as proof of identity for the account owner(s) and proof of company address or incorporation. The provider will review your documents and may ask for additional information; account activation normally follows successful verification.
- Visit the official site and choose Register / Sign up.
- Enter your email and create a strong password, or provide business details if prompted.
- Complete KYC forms and upload identity and company documents.
- Confirm any verification emails and wait for account approval.
- After approval, follow funding instructions to start transacting.
How to log in
Sign in using the credentials you created at registration — typically your registered email and password — on the official web login page. If the provider offers a mobile app, the same credentials will usually work in the app. Use only the official website address from the guide_callouts above or the verified app listing in your device's official store.
When using a browser, ensure the page shows a valid HTTPS certificate and the domain exactly matches the official domain. For mobile apps, download only from the Apple App Store or Google Play Store and check the developer name matches the company on the official website.
- Open the official login page on your browser or open the official mobile app.
- Enter your registered email address and password.
- Complete any additional verification prompts presented during sign-in.
- If successful, you will land on your account dashboard.
Forgot password / account recovery
If you cannot sign in because of a forgotten password, use the 'Forgot password' or 'Reset password' link on the official login page. You will normally be asked to enter the account email; the platform will then send a password-reset link or a temporary code to that email address.
Follow the instructions in the reset email to create a new password. If you do not receive the email, check your spam/junk folder, ensure you entered the correct email, and wait a few minutes. If the reset link expires or you no longer have access to the registered email, contact official support for account recovery — be prepared to provide identity documents to verify ownership.
Two-factor authentication & login security
Strong login security reduces the risk of account takeover. Many regulated financial platforms offer or require two-factor authentication (2FA). If 2FA is available to you, enable it in your account security settings. Common 2FA methods include an authenticator app (TOTP) or SMS codes; follow the provider's setup flow to register your second factor.
Adopt safe login habits: use a unique, strong password stored in a reputable password manager; enable 2FA when offered; do not reuse passwords across unrelated services; never share passwords or one-time codes; and only authenticate on the official domain or verified app.
To recognise the official domain, check that the URL exactly matches the official website address (see the guide_callouts block), that the connection is HTTPS (padlock icon), and that any email or link referencing the service comes from an official company email address. If you have any doubt, go directly to the official site rather than following links.
Common login problems & troubleshooting
Wrong credentials: retype your email and password carefully, check for accidental spaces, and confirm your keyboard layout and Caps Lock. If you still cannot sign in, use the password reset flow.
Locked account or too many attempts: some platforms temporarily lock accounts after multiple failed attempts. If this happens, wait the indicated lock period or follow the account unlock instructions in any message you received. Contact support if the lock persists.
Verification pending: new accounts often require document checks. If verification is pending, upload any requested documents and monitor the email address you used to register; contact support if review takes longer than expected.
Region or access issues: access may be restricted by local regulations or by the provider's permitted jurisdictions. If you suspect regional restrictions, contact support and confirm whether the service is available for your business location.
Browser and device issues: clear cache and cookies, try a different browser, disable browser extensions that may interfere with logins, and ensure your browser and mobile OS are up to date. If using a mobile app, check for app updates and reinstall if necessary.
- Check credentials and try password reset if needed.
- Ensure any required verification documents are submitted and approved.
- Try a different device or browser and clear cache/cookies.
- Contact support if none of the above resolves the issue.
Getting login/account support
Use the official support channels listed on the website to get help with login or account problems. Provide a clear description of the issue, the email address used to register, and any error messages. For urgent account access issues you can call the company's official phone number shown in the contact information.
Official contact details from the provider facts: website https://www.ebury.com/ and phone +4402038726670. When contacting support, avoid sharing passwords or full security codes in email or chat and request instructions only via official channels.
Overview
Ebury Partners Markets Ltd operates from the United Kingdom and is presented as a regulated firm. The company has been operating for several years, with an operating period indicated as 5-10 years, and publishes a composite score of 5.25 on the available rating scale. The firm lists a London office address and provides a direct contact number for customer enquiries.
Ebury positions itself as a specialist in business and institutional cross-border payments and FX services; its public materials emphasise multi-currency visibility, account and payment management, and platform access. The influence level for the entity is listed as 'A' in the available facts, and users are directed to the official website for platform access and service details.
Regulation and ratings
The provider's regulatory status is recorded as 'Regulated' in the supplied facts. A breakdown of the rating index shows higher scores in business and risk control areas and lower scores for license and software dimensions. For precise regulatory permissions, license numbers, or jurisdictional details, consult the company's official compliance or legal pages.
Source: WikiFX dealer page and the official company website (see https://www.wikifx.com/en/dealer/5071575971.html).
Account Types
The provider's published facts do not include specific account-type names or detailed trading conditions. The broker does not publicly disclose account-level parameters in the supplied information.
Commonly, providers of business FX and payments services offer tiered accounts that vary by onboarding requirements, transaction volumes, supported currencies, and access to additional treasury or hedging services. These distinctions can affect available payment rails, settlement times and pricing.
Before opening an account, confirm exact specifications such as any minimum deposit, margin or leverage terms (if applicable to derivatives), spreads and commission structures, supported funding and withdrawal methods, and corporate onboarding requirements on the official website or by contacting customer support.
Deposits & Withdrawals
The supplied broker information does not list specific deposit or withdrawal methods. Business-focused FX and payments providers typically support one or more of the following methods; use this as a checklist when reviewing the official funding instructions.
| Method | Typical notes |
|---|---|
| Bank transfer / SWIFT | Common for corporate funding; may require beneficiary reference and bank details. |
| Local currency accounts | Some providers offer local receiving accounts in selected currencies to speed settlement and reduce fees. |
| Card payments | Less common for business accounts but may be available for certain client types. |
| Third-party payments | Many providers prohibit third-party funding; confirm acceptable payer names before sending funds. |
Always confirm the exact deposit and withdrawal instructions on the official site and use only the bank details or payment channels provided there. Verify beneficiary details directly through the company's official contact channels if you are in any doubt.
FAQs
How do I reset my password if I cannot sign in?
Use the 'Forgot password' or 'Reset password' link on the official login page, enter your registered email, and follow the reset link sent to your inbox. If you do not receive the email, check spam/junk folders and contact official support if necessary.
What should I do if my account is locked after multiple login attempts?
Wait for any temporary lockout period to expire and attempt the password reset flow. If the account remains locked, contact the provider's official support channel and be ready to verify your identity.
Where can I find the official contact phone number?
The official contact number provided in the company facts is +4402038726670. Use the contact information on the official website to reach support.
Does the company publish its regulatory licences and numbers?
The supplied facts indicate the firm is 'Regulated' but do not include licence identifiers. For licence numbers and detailed regulatory information, consult the company's official compliance or legal pages.
Ebury Review
Mobile app is good for placing trades, but verification took longer than I expected (about a week). Withdrawals processed OK, a few business days.
Platform is clean and responsive, execution was solid. Customer support helped me reset 2FA promptly and initial deposit options were clear.
Account setup was straightforward, though verification required extra documents. Deposits showed up quickly; withdrawal hit my bank after three business days.