Kong Setting position/Deposit/Fixed rebate/Rollover/Individual income tax/Frozen account/Unfreezing fee/Credit-raising fee/Third-party handling fee
Login & Account Access
Official website
www.dbs.com.cn...
Risk warning
High Potential Risk
Account registration / opening
To open an account, begin on the broker's official website listed above. Look for an option labelled 'Register', 'Open Account' or similar. The standard process used by regulated brokers is a sequence of steps that collects personal details, contact information and financial background, and requires identity and address verification.
You will usually be asked to provide a full name, date of birth, residential address, an email address and a mobile number. Expect to upload a government-issued ID (passport or national ID) and a recent proof of address (utility bill or bank statement). You must agree to the broker's client agreement and any risk disclosures before the account is activated.
- Visit the official website and choose the account opening / register link.
- Complete the online application form with personal and contact details.
- Upload identity documents and proof of address as requested.
- Review and accept client agreements and risk disclosures.
- Submit the application and wait for verification confirmation from the broker.
- Fund the account once verification is complete (follow the broker's funding instructions).
Exact field names, required documents and approval times vary by broker and regulatory jurisdiction. Confirm the specific registration steps and required documents on the official site before you start.
How to log in
To sign in on the web, open the broker's official site and click the 'Login' or 'Sign In' link. Enter the username or email address you registered with and your password, then submit the form. If the broker uses a client portal, you will be taken to your account dashboard after successful authentication.
On mobile devices, many brokers provide a dedicated app. Install the official app only from an authorised app store or the broker's website, open it, and enter the same credentials you use for the web portal. If an app is not available, use the mobile browser to access the official website and sign in.
- Web sign-in: visit official site → click Login/Sign In → enter registered email/username and password → submit.
- Mobile app: install official app → open app → enter credentials → confirm any prompts.
- Mobile web: visit official site via mobile browser and follow the web sign-in flow.
If you plan to use multiple devices, consider device naming and session management features in the account settings where available. Always confirm you are on the broker's correct domain (see the guide callout above) before entering credentials.
Forgot password / account recovery
If you forget your password, most brokers provide a 'Forgot password' or 'Reset password' link on the login page. Clicking that link typically starts a recovery flow that sends a time-limited reset link to your registered email address or a code via SMS to your registered mobile number.
If you cannot access the registered email or phone, brokers frequently require you to verify identity via uploaded documents or a secure support channel. Be prepared to provide identity documents and any account reference numbers when contacting support.
- Use the 'Forgot password' link on the login page to request a reset email or SMS code.
- Follow the reset link and choose a new strong password.
- If reset via email/SMS is not possible, contact official support and be ready to verify your identity.
Two-factor authentication & login security
Enabling two-factor authentication (2FA) is an important extra layer of security. Where supported, typical 2FA methods include authenticator apps (TOTP), SMS one-time codes, or hardware tokens. If you see an option to enable 2FA in account settings, follow the on-screen instructions to link your chosen method.
Good login security habits include using a long unique password, enabling 2FA, avoiding shared or public Wi‑Fi when accessing accounts, and using a reputable password manager. Review active sessions and connected devices in your account settings if that feature is available.
To avoid phishing, always confirm the address in your browser's address bar matches the official domain shown above (https://www.dbs.com.cn/index/default.page). Bookmark the official login page rather than following links in unsolicited emails. Legitimate brokers will not ask you to reveal full passwords by email or direct message.
Common login problems & troubleshooting
Wrong credentials: re-check the email/username and password for typos, pay attention to keyboard layout and Caps Lock. If you cannot remember the correct credentials, use the 'Forgot password' flow.
Locked account: repeated failed attempts often lead to temporary account lockouts. Wait the stated lockout period or use the account recovery process. If an account remains locked after the waiting period, contact support.
Verification pending: if login is blocked until identity verification is complete, upload the requested documents and check your email for verification status updates. Processing times vary; if verification is delayed, contact support with your application reference.
Region or access issues: some platforms restrict access by geographic region. If you believe access is incorrectly blocked, confirm your IP or residency restrictions with support and provide any required documentation.
Technical issues: clear browser cache and cookies, try a different browser or device, disable browser extensions that may block scripts, and ensure your internet connection is stable. For app issues, update to the latest version or reinstall the app.
- Check for simple causes first: typos, Caps Lock, browser cache.
- Use the password reset flow when necessary.
- Provide requested verification documents promptly to remove restrictions.
- Contact support if problems persist after basic troubleshooting.
Getting login/account support
For account and login support, use the contact options listed on the broker's official website. Many brokers provide a dedicated support or help centre page with live chat, secure messaging, or a support ticket system.
A customer contact number is provided in the broker facts and can be used for assistance where phone support is offered: （44 207）489 6550. When calling, have your account details and any relevant reference numbers ready. Avoid sharing full password information over the phone or email; support may ask you to verify identity instead.
If you need to escalate, follow the broker's published escalation process or request a written confirmation of any account actions. Always verify you are using official contact channels listed on the website to avoid scams.
Broker Overview
DBS Bank is a broker operating from Singapore with an operating history described as 20+ years. The firm is identified as regulated; exact regulatory coverage and licences are listed below. The broker publishes an official website and provides a customer contact number for inquiries.
Being based in Singapore, the broker may serve clients according to regional regulatory requirements and local market practices. Prospective clients should confirm available services, platform access and any jurisdictional limitations on the broker's official site before opening an account.
Licenses & Regulation
Listed licences include: LFSA Regulated Malaysia Market Making License (MM) and FCA Regulated United Kingdom Inst Market Making (MM). The broker's regulatory status is noted as 'Regulated'. Confirm the current licence details and the regulator pages via the broker's official site or regulator registers.
Source: WikiFX dealer page – https://www.wikifx.com/en/dealer/2841672967.html
Account Types
The broker facts provided do not include specific account type names or published trading-condition details. DBS does not publicly disclose account-level conditions in the supplied data. Typical brokers offer several account variants with differing spreads, commissions, required minimum deposits and leverage levels. Exact account names, maximum leverage, minimum deposit, spreads, commissions and accepted funding methods should be confirmed on the official website or by contacting the broker's support before opening an account.
If you require precise account specifications such as institutional versus retail account features, margin rules, or corporate account options, consult the broker's product documentation or speak directly with their customer service to obtain authoritative details.
Deposits & Withdrawals
The broker facts do not specify which deposit and withdrawal methods are available. Common funding channels used across the industry include bank wire transfers, debit/credit card payments and electronic wallet services. Each method typically has different processing times, fees and verification requirements.
Always confirm minimum deposit requirements, supported currencies, processing times and any fees directly on the broker's official site before initiating a transfer. Use only the official funding instructions provided in your verified account area to avoid misdirected payments.
| Method | Notes |
|---|---|
| Bank transfer | Commonly available; may take several business days and could incur fees. Confirm beneficiary details on the official site. |
| Card payment | Often instant for deposits; subject to card issuer approvals and possible fees. Check whether cards are accepted. |
| Electronic wallet | Some brokers accept e-wallets or payment gateways. Availability varies by region and broker. |
If you have questions about deposit limits, withdrawal processing or payment partners, contact the broker using the official channels listed on their website.
Frequently Asked Questions
Is this broker regulated?
The broker facts indicate the firm is 'Regulated' and list licences including LFSA Regulated Malaysia Market Making License (MM) and FCA Regulated United Kingdom Inst Market Making (MM). For up-to-date regulatory confirmations, consult the official website or the listed regulator registers.
How can I contact support?
Use the contact options on the official website. A customer contact number provided in the broker facts is （44 207）489 6550. For secure account actions, use the support channels published on the broker's official site.
How long does account verification take?
Verification times vary by broker and the completeness of your submitted documents. Typical processing can range from same day to several business days. Submit clear identity and proof-of-address documents and check your email for status updates; contact support if verification is delayed.
Which deposit methods are accepted?
The supplied broker facts do not list specific deposit methods. Common industry methods include bank transfers, card payments and electronic wallets. Confirm the exact options, currencies and fees on the broker's official funding or account dashboard pages.
DBS Review
Kong When I withdrew, I was told that my account was abnormal and I need to pay 50,000 as the risk fund. After that, they modified the number of my bank card and ask me to pay money for recognition. I called the police.
Kong Every day they share their moments about who makes money and will give you irregular preferential activities. Let you want to invest. Then, let you scan the QR code, register, fill in the QR code, deposit, and make an appointment with a programmer for you. Programmers lead you to order and you’ll make money. Then the programmer doesn’t let you withdraw and ask you to log off. Test followed. He says there is a need for risk control so you have to deposit 50,000. Your request of withdrawal is under audit after you deposit 50,000. When your request is approaching 24 hours, the withdrawal is rejected. The customer service will tell you that the information of withdrawal is abnormal. Then you’ll find that the number of your ID card or bank card is wrong. You ask the customer service to modify account information, and they’ll tell you that the money is huge so you have to pay another 10% of your account to withdraw. If you meet such situation, call the police. This is from my own personal experience.
Kong Unable to withdraw. I contact the customer service and asked them to inquire, yet they said the system was so busy that they can’t inquire about it. Now my account of 800,000 was frozen and I’m unable to withdraw. Besides, I need to pay to unfreeze my account. Garbage. A fraud platform, please stay away from it.