Signed up with Createjapan and the web platform is clean and fast. Deposit cleared same day, verification asked for extra ID but was processed within two days; withdrawals took three business days.
Login & Account Access
Official Website
www.create-japan.co.jp...
Warnings
Suspicious Operational Region; High Potential Risk. Exercise caution, confirm details on the official site and verify any regulatory claims before depositing funds.
Account registration / opening
To open an account, start at the broker's official site and locate the registration or sign‑up area. Regulated brokers commonly require you to provide an email address, full name, date of birth, residential address and phone number as part of the initial form. After submitting basic details you will typically be asked to complete identity verification by uploading government ID and a proof of address document (utility bill, bank statement, etc.).
Many brokers also ask you to choose an account type and to accept the client agreement and risk disclosures during registration. Read the terms carefully and confirm the exact account opening checklist and required documents on the official site before you begin. Because procedures and required fields vary, follow the on‑screen instructions from the website for the precise sequence.
- Visit the official website and find the registration or open account link.
- Complete the personal information form and create a secure password.
- Upload identity and address documents when prompted for KYC verification.
- Agree to terms and submit the application; wait for verification approval.
- Fund the account using the broker’s listed funding methods once verified.
How to log in
To sign in on the web, open the broker's official website and use the web login link or portal. Enter the credentials you registered with (commonly email/username and password). If the broker offers an account dashboard or client portal, you will land there after successful authentication.
For mobile access, use the broker’s official mobile app if one is provided or access the website from your phone’s browser. The sign‑in flow on mobile mirrors the web: locate the login area, enter credentials and follow any additional verification prompts. Always download mobile apps only from official vendor pages (broker site links, App Store or Google Play) to avoid counterfeit apps.
- Web: go to the official site > Login/Client Area > enter username/email and password > submit.
- Mobile: open official app or mobile site > tap Sign In > enter credentials > complete any extra checks.
Forgot password / account recovery
If you forget your password, use the 'forgot password' or account recovery link usually found on the login page. That flow typically asks for your registered email address and sends a reset link or temporary code. Follow the instructions in the email to choose a new password and then sign in with the new credentials.
If you do not receive a reset email, check spam/junk folders and ensure you used the correct email address. If automated recovery is not available or your account is locked, you will need to contact the broker’s support and be prepared to verify identity with documents or security questions.
Two-factor authentication & login security
Enable two‑factor authentication (2FA) if the broker offers it. Typical options across brokers include authenticator apps (TOTP), SMS one‑time codes, or hardware tokens. Authenticator apps are generally recommended because they are less vulnerable to SIM swap attacks than SMS.
Use a strong, unique password for your trading account and consider a password manager to store it. Keep backup/recovery codes in a safe place if the broker provides them. Do not reuse passwords across multiple financial services and change passwords periodically.
To recognise the official domain and avoid phishing, always navigate to the broker’s site using a bookmarked link or type the official URL (https://www.create-japan.co.jp/) directly into your browser. Check that the page uses HTTPS and watch for small misspellings or extra words in domain names. Never enter credentials on pages reached through unsolicited email links.
Common login problems & troubleshooting
Wrong credentials: recheck username/email and password; use the password reset option if needed. If you have multiple email addresses, confirm which one you registered with.
Locked account: repeated failed login attempts can cause a temporary lock. Wait the specified lockout period if shown, or contact support to unlock the account. Be ready to verify identity.
Verification pending: if your account is awaiting KYC approval you may be unable to log in to full account features. Complete any outstanding document uploads and check the client portal for status updates.
Region or access issues: some services restrict access by geography. If you are unable to access the site from your location, avoid unapproved proxy or VPNs for account access and consult support for guidance.
Browser/app problems: clear cache and cookies, ensure your browser or app is up to date, disable ad blockers that may interfere, or try a different browser/device to isolate the problem.
- Reset your password via the recovery link if credentials fail.
- Ensure all required verification documents have been submitted and approved.
- Try a different browser or device, clear cache/cookies, and update apps.
- Contact support when automated steps do not resolve the issue.
Getting login/account support
If you need direct help with login or account access, use the broker’s official contact channels. The company lists a contact phone number which can be used to request assistance: +810335438181. You should also check the official website for a contact form or support email address and for published support hours.
When contacting support about account access, provide your full name, registered email or account ID, a clear description of the problem and any error messages. For security, the support team may ask you to confirm identity with documents before making account changes.
Broker Overview
Createjapan Co.,Ltd is a brokerage based in Japan that has been in operation for approximately 15-20 years. The firm lists a Japan address in Ginza, Tokyo and publishes a local contact phone number. The company employs a small team and presents itself as an established domestic operator.
The broker is described as regulated and lists a Japan market‑making license. As with any financial services provider, traders should confirm which services and platforms are available and review the firm’s client agreement and regulatory disclosures on the official site before opening an account.
Licenses
The public information supplied includes a Japan market‑making license entry. Verify the exact regulatory status and license details directly with the company and the issuing regulator using the official site and published license numbers.
Company and dealer information sourced from the broker’s public listings: https://www.wikifx.com/en/dealer/3611339127.html
Account Types
This broker does not publicly disclose specific account type conditions in the provided data. Typical account parameters to confirm on the official site include available account tiers, minimum deposit, leverage options, spreads and commissions, and accepted funding methods. Check the company website or contact support for the exact account specifications before opening an account.
Deposits & Withdrawals
Createjapan’s publicly supplied data does not list specific deposit or withdrawal methods. Common funding options used by brokers include bank wire transfers, credit/debit cards and electronic payment services. Fees, processing times and availability vary by provider and by client jurisdiction, so confirm the exact methods and costs on the broker’s official website.
| Method | Notes |
|---|---|
| Bank transfer | Common for domestic deposits and often used for withdrawals; processing times and fees depend on the bank. |
| Credit / Debit card | Faster funding for deposits in many cases; withdrawals to cards may be limited or take longer. |
| E‑wallets | Third‑party e‑wallets (where supported) can offer fast deposits and withdrawals; availability differs by broker. |
Before funding an account, confirm acceptable currencies, minimum deposit amounts, any fees and the required verification steps. Use only the official website’s funding instructions and beware of sending funds to third‑party or unknown accounts.
FAQs
How do I open an account with Createjapan?
Begin at the broker’s official website, locate the registration or open account area, complete the personal information form and follow the instructions to upload identity and proof‑of‑address documents. Confirm the exact steps and required documents on the official site before you start.
What should I do if I forget my password?
Use the password recovery link on the login page to request a reset email or code. If you cannot recover access via the automated flow, contact the broker’s support and be prepared to verify your identity with documents.
What deposit methods are available?
Specific methods are not listed in the provided data. Common broker methods include bank transfers, cards and e‑wallets. Check the broker’s funding page for the exact options, minimums, fees and processing times that apply to your account.
How can I verify the broker’s regulation?
Look for the broker’s regulatory disclosures and license numbers on the official website and cross‑check with the relevant regulator’s public records. If you cannot find clear licensing details, contact the broker for documentation and verify independently before trading.
Createjapan Review
Login was a bit glitchy at first due to 2FA issues, support resolved it via live chat. Platform stable during trading, but deposit options felt limited compared to other brokers I've used.
Opening an account was straightforward and the demo helped test strategies. Live account funding via card was instant, though withdrawal processing was slower than I expected (about a week).
Desktop platform works well but the mobile app crashes occasionally. Verification required several documents and took five days, support replies by email can be slow on weekends.