CEX.IO Broker

Login & Registration

Account registration / opening

Start account registration by opening the broker's official website in a browser (type the address directly rather than following unknown links) or by installing the official mobile app if one is published. Look for a clear 'Register' or 'Create account' option on the homepage and begin the sign-up flow.

Typical steps you will encounter are: provide a valid email address, choose a secure password, agree to terms and privacy policies, and confirm your email address via a verification code or link. Many regulated brokers require identity verification (KYC) before deposits or live trading — be prepared to submit identity documents and proof of address if requested.

1. Open the official site or app and choose Register / Create account.
2. Enter a working email and pick a strong password.
3. Confirm your email by entering the verification code sent to your inbox.
4. Complete any identity verification steps required to lift deposit or trading limits.

Exact labels, screens and the sequence of verification steps vary between brokers. If you need exact field names or required documents, confirm them on the official site before submitting personal data.

How to log in

To sign in on the web, open the official site and select the Login / Sign in option (commonly located in the page header). Enter the email address you registered with and your password, then submit. If you enabled additional security (for example, two-factor authentication), you may be prompted for a code after entering credentials.

On mobile, open the official app and tap Sign in. The same credentials are typically used across web and mobile platforms. Always verify you are using the broker's official app distribution (App Store / Google Play) and official domain for web access to avoid phishing.

1. Go to https://cexbro.com/ (or the official mobile app).
2. Select Log in / Sign in.
3. Enter your registered email and password.
4. Complete any additional security prompts (2FA or device verification).

Forgot password / account recovery

If you forget your password, use the 'Forgot password' or 'Reset password' link on the login screen to request a reset email. The broker will typically send a time-limited link or code to your registered email address; follow that link to create a new password.

If you do not receive a reset email, check your spam or junk folders and ensure you used the correct email address. If your account is locked after repeated failed attempts or if you have lost access to your email or two-factor device, you will usually need to contact broker support and verify your identity to regain access.

1. Use the 'Forgot password' link on the login page to trigger a reset email.
2. Check spam/junk folders if no email appears.
3. If email access is lost or account locked, contact official support and be ready to complete identity checks.

Two-factor authentication & login security

Enable two-factor authentication (2FA) if the broker offers it. 2FA adds a second verification step (commonly an authenticator app code or other one-time code) and significantly reduces the risk of unauthorized access. When enabling 2FA, save any backup or recovery codes in a secure place to recover access if you change or lose your device.

General secure-login practices: use a unique, strong password; do not reuse passwords across sites; enable 2FA where available; verify the exact domain before entering credentials (confirm the URL starts with the official address and uses HTTPS); and be cautious of unsolicited emails or messages requesting login details.

1. Use an authenticator app (recommended) or other supported 2FA methods where available.
2. Store backup/ recovery codes securely in case your 2FA device is lost.
3. Never share your password or one-time codes with anyone.

Common login problems & troubleshooting

Wrong credentials: re-check your email address and password for typing errors, pay attention to letter case, and try the password reset flow if needed. Locked account after multiple failed attempts typically requires a wait period or an intervention from support.

Verification pending: if account verification is required, incomplete KYC can prevent full access. Upload clear copies of requested documents and check the account or support portal for status updates.

Region/access issues: the broker is flagged with a 'Suspicious Operational Region' warning — if you are located in a restricted jurisdiction you may be prevented from registering or accessing services. Verify local availability on the official site and confirm compliance with local laws before attempting to open an account.

1. If your password doesn't work, use the reset flow.
2. If verification is pending, provide requested documents and monitor the account dashboard.
3. For region restrictions or blocked access, check the broker's published list of supported countries or ask support.

Getting login / account support

Use the broker's official support channels listed on the website for account issues. Avoid sharing passwords or full identity documents in public forums. For urgent matters you can call the contact number provided by the broker: +35722310999. Keep records of your support requests and any reference numbers you receive.

If you suspect phishing or a compromised account, contact support immediately and change passwords for any reused credentials. Confirm all support contact details on the official site before using them.

Broker Overview

CEX.IO Broker is operated by CEX MARKETS LTD and is based in Cyprus. The broker has been active for approximately 5–10 years and is described in public materials as regulated. The overall score for the broker is 6.87, reflecting a mix of strengths and areas for attention as reported by rating indexes and third-party listings.

The broker publishes a contact phone number (+35722310999) and a Nicosia office address. Rating components show relatively strong marks for Risk Control (8.90) and more moderate scores across License, Regulatory and Business measures. Software is scored lower in the provided breakdown.

Licenses

Listed licenses include: CYSEC Regulated Cyprus Market Making License (MM) 15. Users should verify current licensing and any regional limitations directly with the broker or official regulators before trading.

Accounts

The broker does not publicly disclose specific account types or the detailed trading conditions for each account in the provided facts. Typical information that traders often compare — such as available leverage, minimum deposit, spreads, commissions and accepted deposit/withdrawal methods — is not listed here. Confirm exact account options and conditions on the broker's official website before opening an account.

Deposits & Withdrawals

General steps to fund an account are: register and complete any required identity verification, sign in to your account, open the funding/deposits section of the client area, choose a funding method and follow the on-screen instructions. Check for minimum deposit amounts, fees and processing times before sending funds.

The broker's public facts do not list specific supported deposit or withdrawal methods. Confirm which methods are available, any associated fees, and expected processing times on the official site prior to making transfers.

Always use the broker's official deposit instructions and verify wallet addresses or account references before sending funds. Contact support if a deposit does not arrive within the expected timeframe, and keep records of transaction IDs and confirmations.

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