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二愣子
Within 1 year
Requests: 1. Lift the retaliatory ban on the trading account; 2. Return all my funds in the platform, 370,000 USDT; 3. Revoke the unfair 10,000 USDT one-time settlement agreement. Complaint Details I am an investor from mainland China. I opened an account and traded on the MH Markets (Maihui) platform via MT5, account number: 96*****. The platform recruited mainland clients through domestic IB agents and supports USDT cryptocurrency deposits. During the trading period, the platform intervened in market quotes from the backend, the deposit channel malfunctioned during key market periods, and funds were credited late, causing me huge losses; cumulative losses amounted to 370,000 USDT. I requested compensation for losses from the platform. The platform's account manager offered 10,000 USDT in compensation and required me to sign a settlement agreement, claiming this compensation was to settle all disputes. After I signed the agreement, the platform directly retaliated by banning my trading account, cutting off my login access, and seizing all funds in the account. This agreement is an unfair standard clause; before signing, the platform did not inform me that it would directly ban the account after signing. After the incident, the platform's account manager stopped replying to messages and refused to communicate or negotiate. I found that many other overseas clients have likewise suffered account bans and fund seizures by Maihui, which constitutes repeated violations by the platform. I have already submitted a formal dispute case to the Australian AFCA Financial Complaints Authority, case number: 12-26-509751; at the same time, I submitted a platform violation report to the Australian ASIC regulatory authority, report number: 10129153. I will also subsequently submit a complaint to the UAE Dubai CMA Capital Markets Authority. I request that the MH Markets (Maihui) platform contact me immediately, unblock the account, fully return my funds, and properly handle this dispute.

Original

诉求:1.解除报复性封禁的交易账户;2.返还本人平台内全部资金37万USDT;3.撤销不公平的1万USDT一次性了结协议。 投诉详情 本人为中国大陆投资者,在MH Markets(迈汇)平台MT5开户交易,账号:96*****。平台通过国内IB代理招揽内地客户,支持USDT虚拟货币入金。 交易期间平台存在后台干预行情,关键行情时段入金通道故障,资金延迟到账,造成我巨额亏损,累计亏损37万USDT。 我向平台提出损失赔偿,平台客户经理提出补偿1万USDT,要求我签署和解协议,声称这笔补偿用于了结全部纠纷。我签署协议之后,平台直接报复性封禁我的交易账号,切断我的登录权限,扣押账户内全部资金。该协议属于不公平格式条款,签约前平台没有告知签约后会直接封号。 事发之后,平台客户经理不再回复消息,拒绝沟通协商。我发现大量其他海外客户同样遭遇迈汇封号、扣押资金,属于平台的重复性违规行为。 我已经向澳大利亚AFCA金融投诉局提交正式纠纷案件,案件号:12-26-509751;同时向澳洲ASIC监管机构提交平台违规举报,举报编号:10129153。后续也会向阿联酋迪拜CMA资本市场管理局提交投诉。 要求MH Markets迈汇平台立即与我联系,解封账户、全额返还我的资金,妥善处理本次纠纷。

2h

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