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FX2025316294
Within 1 year
Authenticated
Withdrawal delayed without reason for ten months!!! Account funds long withheld by the platform, multiple withdrawal promises breached!!! I opened an account on this platform on December 7, 2025, and deposited a total of USD 17,150. All my trading was compliant, with no violations or arbitrage. Later, when I applied for a partial withdrawal, the platform arbitrarily determined that it was malicious arbitrage, banned my account, and deducted my profits without authorization. After multiple negotiations, the platform only agreed to refund the principal. On December 23–24, 2025, I submitted a full-principal withdrawal request. The platform continued to maliciously delay payment and failed to honor multiple promises: 1. January 10, 2026: only USD 7,150 was paid, with the remaining USD 10,000 owed; the platform promised to settle it within that month but did not fulfill the promise; 2. End of March 2026: through the customer service manager, I contacted platform shareholder Mr. Zhang, who promised to settle it in April, but breached again; 3. May 11, 2026: only USD 1,000 was repaid, with USD 9,000 still owed; later, in a WeChat voice call with Mr. Zhang, it was agreed to arrange a partial withdrawal before May 20, but it was still not fulfilled; 4. June 2 to October 17, 2026: I contacted the customer service manager multiple times. Of the originally owed USD 10,000, only USD 8,000 was repaid, and USD 2,000 is still owed to date. Subsequently, I contacted them through multiple channels including email, phone, and WeChat, but received no reply. This money is life-saving funds, yet it has been long withheld by the platform, which repeatedly breached its commitments and made excuses. I earnestly request the authorities to intervene and investigate, and urge the platform to immediately return the remaining funds in full!

Original

出金无故拖延 十个月!!! 账户资金遭平台长期扣押 多次承诺出金违约!!! 本人于 2025 年 12 月 7 日在该平台开户,合计入金 17150 美元,交易全程合规,不存在违规、套利行为。后续申请部分出金,却被平台无端判定恶意套利,账户遭到封禁,盈利被擅自扣除。经多次协商,平台仅同意退还本金。 本人于 2025 年 12 月 23–24 日提交全额本金出金申请,平台持续恶意拖延兑付,多次承诺均未履约: 1. 2026 年 1 月 10 日:仅兑付 7150 美元,剩余 10000 美元拖欠,平台承诺当月结清却未兑现; 2. 2026 年 3 月底:经客服经理对接平台股东张总,对方承诺 4 月结清,再次失信; 3. 2026 年 5 月 11 日:仅回款 1000 美元,尚欠 9000 美元;后与张总微信语音沟通,约定 5 月 20 日前安排部分出金,依旧未能兑现; 4. 2026 年 6 月 2 日至 10 月 17 日:多次联络客服经理,原定 10000 美元欠款仅回款 8000 美元,至今仍拖欠 2000 美元。 后续本人通过邮件、电话、微信多渠道联系,均得不到回复。该笔资金属于救命钱,被平台长期扣押,反复违约推诿。恳请官方介入核查,督促平台立即足额返还剩余资金!

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