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Retention of €994.56 alleging "latency arbitrage\"

FX1088186130
Within 1 year
Unverified

Exposure

Withdrawal of €994.56 denied due to \"latency arbitrage\" without a single ticket or technical data provided. I analyzed my 6,198 operations in the official MT5 history: the fast ones (<30s) lose money, 95% of the profit comes from positions of minutes/hours, and the execution latency (0.2-1s in 29% of the orders) rules out any millisecond arbitrage. I sent the analysis to Compliance with exact figures; they replied with a generic template and, 39 minutes later, adjusted my account to €0 (\"ABUSE_PROFIT\"). Their own help website does not even list \"abuse" as a reason for rejection. Escalating to FSA Seychelles (SD185).

Original

Retención de 994,56€ alegando "latency arbitrage"

Retirada de 994,56€ denegada por "latency arbitrage" sin un solo ticket ni dato técnico aportado. Analicé mis 6.198 operaciones del historial oficial de MT5: las rápidas (<30s) pierden dinero, el 95% del beneficio viene de posiciones de minutos/horas, y la latencia de ejecución (0,2-1s en el 29% de las órdenes) descarta cualquier arbitraje de milisegundos. Mandé el análisis a Compliance con cifras exactas; respondieron con plantilla genérica y, 39 minutos después, ajustaron mi cuenta a 0€ ("ABUSE_PROFIT"). Su propia web de ayuda ni siquiera lista "abuse" como motivo de rechazo. Escalando a FSA Seychelles (SD185).

3h

Spain

Unable to Withdraw

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