On July 31, 2026, I deposited 500u into WCG and made a profit of 1597u from manual trades. I didn't withdraw at the time, thinking I would continue to play. Unexpectedly, in the time it took to have a meal, WCG's system automatically deducted all my profits, and my principal also couldn't be withdrawn. I contacted customer service, but they kept stalling and giving perfunctory responses, and eventually stopped replying altogether. Later, I contacted my account manager, who also couldn't provide any explanation, just kept saying to wait for backend processing, and then mentioned something about irregular trading without being able to explain how it was irregular. I wonder, how did you determine it was irregular? Does profit count as irregular? You deducted profits without reason—what about losses? Would you compensate me?? In the end, they said I needed to sign a liability waiver to get my principal back, with all profits deducted. Under pressure, I compromised, because without signing, I wouldn't get the principal back either. After signing, it took more than ten days to receive the principal. I now want to expose them so everyone can steer clear