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The exchange violates users' right to know and commits fraud, and uses predatory means to harm users' funds.

知行合一6911
3-5 years
Unverified

Exposure

After Bitget opened US stock trading, I wanted to experience the US stock trading process and deposited 6.92 USDC. As a result, in one trade, I bought a total of $2.96 worth of stock with the code Gmm, and sold it at a loss of 2.77, only to find that my available funds were gone! After contacting official customer service, they explained that the trading target price is below $5, the number of shares traded is less than 1,000, and the platform fee is charged based on 1,000 shares! This caused all my deposited funds to be deducted, and I even owed the platform $0.24! After my inquiry, the officially published US stock trading fee rates only showed a platform fee of 0.05% * transaction amount, without the customer service's claim that if less than 1,000 shares, the fee is charged based on 1,000 shares! Moreover, in a trading example displayed on the platform, a trade with stock code CGA, where the price was below $5 and the number of shares traded was also less than 1,000, the platform fee charged was only $0.62! But I traded stocks with a total value of no more than $6, yet I was charged a fee of $7!

Original

交易所侵犯用户知情权与欺诈并使用掠夺性手段坑害用户资金

bitget开放美股交易后 我想体验一下美股交易流程就充值了6.92usdc,结果在一次交易中总买入价值2.96美元的代码为Gmm的股票 以亏损状态2.77卖出 结果发现我的可用资金没了! 寻找官方客服后他们解释称 交易标的价格低于5美元 成交股数低于1000股 平台费按1000股收取!这导致我转入资金全部被扣除甚至还倒欠平台0.24美元! 经过我的查询官方公示的美股交易费率中平台费仅显示了0.05%*交易金额没有客服所说的不满1000股按1000股收取! 且平台展示的一次交易示例中股票代码为cga的交易 价格低于5美元 成交股数也低于1000股 但收取的平台费仅为0.62美元!而我仅交易了总价值不超过6美元的股票却收了我7美元的手续费!

2h

Hong Kong

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