Global Broker Regulation Inquiry App
About WikiFX
Broker Search
English

简体中文

繁體中文

English

Pусский

日本語

ภาษาไทย

Tiếng Việt

Bahasa Indonesia

Español

हिन्दी

Filippiiniläinen

Français

Deutsch

Português

Türkçe

한국어

العربية

اردو

Download

FX3277692009
6-10 years
Unverified

Exposure

I am a client of the Anzo platform, account number 949684. In April 2026, I was legitimately conducting normal short-term XAUUSD trading, fully compliant with no violations at any point. Yet I was ruthlessly exploited by the platform—all profits beyond the principal were completely wiped out. Now both MT4 and the backend are inaccessible. After nearly two months of rights protection efforts hitting dead ends, I have no choice but to expose this with tears. On April 15, I deposited $6,585. I manually traded gold short-term throughout, with complete and verifiable records of every order's opening and closing times and prices. All were normal short-term market trades, with no violations such as churning, hedging, abnormal arbitrage, etc. I have retained complete screenshots of the transaction records. After trading that day, the account generated reasonable trading profits. However, just as I was preparing to request a partial withdrawal, the platform unilaterally initiated a so-called "investigation," fabricating that I violated Clause 33.6 of the client agreement, deeming my trading irregular without any substantive evidence. From April until now, I have been in continuous email communication with the platform's customer service to defend my rights. After dozens of back-and-forth emails, I repeatedly presented complete transaction records to prove my innocence. Yet the platform consistently ignored my fully compliant trading records, relentlessly demanding various stringent notarized materials: selfies holding documents, notarized passport copies, notarized address copies, etc., constantly raising the bar. I truthfully explained my objective situation that I could not quickly provide notarized documents, and I repeatedly requested only the return of my principal and profits. The platform completely ignored me, neither verifying my transaction records to prove I had no violations nor negotiating the return of profits. Even worse, without providing any concrete evidence of violations and without reaching any communication outcome with me, the platform unilaterally cleared all my trading profits of $1,308.49 from my account, confiscating the earnings I had painstakingly earned by monitoring charts and trading. Now my MT4 trading terminal and client backend are all blocked and inaccessible, my account has completely lost operational authority, and I cannot even view my account balance or trading records. I have been utterly restricted from all permissions by the platform unilaterally. Over the past two months, I have repeatedly sent emails communicating my demands, but each time I only received templated perfunctory replies, constantly urging me to provide various notarized materials. They never directly addressed my complete and compliant transaction details, nor would they explain which specific order violated the so-called Clause 33.6. They could not produce any order details to support their claim of my violation. Based solely on a vague clause, they arbitrarily embezzled the trader's profits, blocked the account to cut off user access channels, completely disregarding the legitimate property rights of traders. I concentrated on monitoring charts and analyzing market conditions, manually entering trade after trade to accumulate earnings. The platform, with a flimsy investigation, looted everything. Now I cannot log into my account, my profits have been cleared, and my rights protection communications have made no substantial progress. The time, effort, and hard-earned gains I invested have come to nothing. Here I am publicly exposing the unreasonable and oppressive actions of Anzo Capital Limited, warning all forex traders to avoid this platform, and sincerely requesting relevant channels to help supervise. I hope the platform will properly review my complete and compliant trading records, return all the profits that were maliciously confiscated, and lift the login restrictions on my account so I can withdraw my funds. I humbly beg everyone for help. May good people live a peaceful, safe, and healthy life.

Original

我是Anzo 平台客户,2026年4月实打实正常做黄金XAUUSD短线交易,全程合规无任何违规操作,却惨遭平台恶意压榨,本金之外所有盈利被全额清零,如今MT4、后台全部无法登录,维权近两个月处处碰壁,走投无路含泪曝光! 4月15日我入金6585美金,全程手动短线买卖黄金,每一笔订单开仓、平仓时间、价位完整可查,全部为正常短线行情交易,不存在刷单、对冲、异常套利等任何违规行为,交易流水截图完整留存。当日交易结束后账户产生合理交易盈利,可就在我准备申请部分出金时,平台突然单方面启动所谓“调查”,凭空捏造我违反客户协议33.6条款,无任何实质证据判定我的交易违规。 从4月份至今,我持续和平台客服邮件沟通维权,前后来回数十封邮件,我反复出示完整交易账单自证清白,可平台始终无视我完整合规的交易记录,一味无休止索要各类苛刻公证材料:手持证件自拍、护照公证件、地址公证副本等,门槛层层加码。我如实说明自身客观情况无法快速提供公证文件,也多次主动诉求仅返还我的本金和盈利,可平台全程置之不理,既不核对我的交易流水证明我无违规,也拒绝协商盈利返还。 更过分的是,平台在未出具任何违规实锤证据、未和我达成任何沟通结果的前提下,私自清空我账户全部交易盈利1308.49美金,将我辛苦盯盘做单赚来的收益全部没收。现如今我的MT4交易端、客户后台全部封禁无法登录,账户完全失去操作权限,想要查看账户余额、交易记录都做不到,彻底被平台单方面限制所有权限。 两个月里我反复发邮件沟通诉求,每次都只有模板化的敷衍回复,只反复催要各类公证资料,从不正面回应我完整合规的交易明细,也不肯解释我究竟哪一笔订单触犯所谓33.6条款,拿不出任何能佐证我违规的订单细节,仅凭一句模糊的条款就肆意侵吞交易者盈利,封禁账户切断用户操作渠道,完全无视交易者合法财产权益。 我专心盯盘分析行情,一笔一笔手动交易积攒的收益,平台轻飘飘一句调查就全部掠夺,如今账号登不上、盈利被清零、维权沟通无实质进展,投入的时间精力与血汗收益付诸东流。在此实名曝光Anzo Capital Limited不合理霸王处置行为,提醒所有外汇交易者避雷该平台,也恳请有关渠道帮忙监督,希望平台正视我的完整合规交易账单,归还被恶意没收的全部盈利,解除账户登陆权限让我出金。跪求大家帮忙,好人一生平平安安健健康康。

9h

Hong Kong

Unable to Withdraw

Most Comments (Week)

  • GVD Markets

  • DEXIA

  • RYOEX

  • MONETA MARKETS

    4
  • M4Markets

    5
  • Wisuno

    6
  • Quotex

    7
  • NCE

    8
  • TAG MARKETS

    9
  • Zagros

    10

To view more

Download the WikiFX App

Select Country/Region
United States
※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qa@wikifx.com
Cooperation:business@wikifx.com