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Forcibly deducting my legitimate profits

FX2029684879
Within 1 year
Unverified

Exposure

1. Violation: I traded on the DECODE platform. After making a profit at the opening bell on Monday, the platform forcibly deducted my legitimate profit of $15,103.16 through the ADJ-Void backend without providing any evidence or communication. 2. Facts: • My order was established normally on Friday, and holding it over the weekend complied with the platform's 2000x leverage rule. • The profit on Monday was based entirely on fair market pricing, without any arbitrage or delayed operations. • The platform sent a "warning letter" without any specific terms on Sunday, but immediately deducted the profit after Monday's trading, a typical case of targeted exploitation of profitable clients. 3. Complaint Process: I have withdrawn my principal ($428) and have repeatedly filed formal complaints with the platform's compliance department (support@decodefx.com) via email, but the platform has refused to respond or provide any evidence of violation to date. 4. Demands: I demand a public apology from the platform and the restoration of my legitimate profit of $15,103.16.

Original

强行抹除本人合法利润

1. 违规行为: 本人在 Decode 平台交易,周一开盘获利后,平台在未提供任何证据、未进行任何沟通的情况下,通过后台 ADJ-Void 强行抹除本人 $15,103.16 的合法利润。 2. 事实陈述: • 本人持仓订单为周五正常建立,持仓过周末符合平台 2000 倍杠杆规则。 • 周一开盘获利完全基于市场公允报价,无任何套利或延迟操作。 • 平台于周日预发了一封没有任何具体条款的“警告信”,却在周一获利后立刻扣款,属于典型的定向收割盈利客户。 3. 维权经过: 本人已提取本金(428 刀),并多次通过邮件向平台合规部(support@decodefx.com)发起正式申诉,但平台截止目前拒不回复,拒不提供任何违规证据。 4. 诉求: 要求平台公开道歉,恢复本人 $15,103.16 的合法利润

7h

Hong Kong

Unable to Withdraw

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