To ATFX Platform: I am a registered user of the ATFX platform. Account balance: ¥212,756 Account balance: ¥67,369 Total: ¥280,125 All funds were deposited into your platform account via bank card, totaling ¥280,125. I have submitted multiple withdrawal requests, but as of the date of this application, I have not received any funds. Furthermore, multiple attempts to contact customer service have not received an effective response, leading me to suspect that your platform may be experiencing operational irregularities. According to the "Foreign Exchange Management Regulations" and the relevant provisions of your platform's user agreement, as the legal holder of the account funds, I have the right to request the withdrawal of the ¥280,125 deposited into my ATFX platform account. I hereby formally request: 1. Immediately process my aforementioned account's fund withdrawal request and transfer the full amount of ¥280,125 from your ATFX platform to my designated receiving account. 2. Within one business day, respond to this email or my mobile phone number with the processing progress and the estimated time of arrival for the funds. I have retained relevant evidence, including account deposit receipts, position screenshots, and communication records with customer service. If your platform fails to process or refuses to return the funds by the deadline, I will file a complaint with the regulatory authority overseeing your platform, report the matter to the public security authorities, and protect my legitimate rights and interests through legal channels. All legal responsibilities and consequences arising therefrom will be borne by your platform.