On June 26, 2025, I deposited funds and began trading on the AXEL PRIVATE MARKET PTY LTD platform. During this period, I made a total of six withdrawals. My current account balance stands at 1,418. Starting from September 16, 2025, the platform imposed an unreasonable policy limiting withdrawals to once per week, capped at 5% per transaction. Under these terms, I submitted a withdrawal request on November 25. To date, the withdrawal remains pending. The full amount of 1,418 remains inaccessible. I request the platform to mediate and resolve this matter promptly.