Unable to withdraw or deposit funds. When you make profits trading on the platform, they refuse to process withdrawals. They sent an email claiming I'm on their internal blacklist for no apparent reason. Contacted online customer service, who told me to reach out to other agents—no solutions offered, just endless buck-passing. I provided all documents requested by customer service as required, yet received no response. Classic scam platform. If you can't handle the consequences, stay away from this nonsense.