EC MARKETS platform maliciously refuses withdrawals, blocks accounts, shirks responsibility, and engages in fraudulent activities, seriously infringing on the rights of investors-EC markets-Exposure-WikiFX

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EC MARKETS platform maliciously refuses withdrawals, blocks accounts, shirks responsibility, and engages in fraudulent activities, seriously infringing on the rights of investors

FX2707926686

1-2 years

Unverified

Exposure

I am a user of EC MARKETS and am filing a complaint with your platform against the EC MARKETS platform's malicious refusal of withdrawals, fraudulent reasons for blocking client funds, and severe actions of suspected fraud. Below is my real experience: 🔹 On March 26, 2025, I deposited $3,314.50 on the EC MARKETS platform and began trading. 🔹 On March 28, 2025, gold broke new highs and I made a total profit of 3986.89. 🔹 On the afternoon of March 28, 2025, when I submitted a withdrawal request, the platform refused to process it, claiming that "the liquidity provider (LP) found that I abused the Swap-Free account to earn inventory fees"! At the same time, I provided the KYC documents as requested, and EC replied that they would respond within 10 working days. 🔹 On the afternoon of March 28, 2025, the MT5 and web platforms were blocked, and I couldn't log in or access any information. 🔹 On the evening of March 28, 2025, I followed up with my account manager, but the account manager blocked me and disappeared. 🔹 On the evening of March 28, 2025, I questioned the customer service team, entered my email, and the conversation ended abruptly. 🔹 On April 2, 2025, I followed up via email, actively cooperating with the investigation by providing the required documents, and requested the return of my principal. (EC replied that they would contact me within 10 working days) 🔹 On April 11, 2025, I emailed EC to inquire about the progress (it has been 10 working days, but EC did not reply to my emails) 🔹 On April 11, 2025, I emailed all regulators (FSA, FMA, FCA, ASIC, FSC) I have publicly exposed this issue on social media and many EC account managers have been vilifying me for irregular transactions on social media, but they cannot provide evidence of irregularities. At the same time, I also asked them to contact the backend or relevant departments and send another account manager to communicate and negotiate, but so far no EC staff has come to negotiate. I have attached proof of account opening, deposit proof, transaction record proof, proof of submitted withdrawal and EC email reply proof below.

Original

EC MARKETS 平台恶意拒绝出金、封锁账户、推诿责任并存在欺诈行为，严重侵害投资者权益。

我是 EC MARKETS 的用户，特此向贵平台投诉 EC MARKETS 平台恶意拒绝出金、伪造理由封锁客户资金，并存在欺诈嫌疑的严重行为。以下是我的真实经历： 🔹 2025年3月26日，我在 EC MARKETS 平台入金 $3,314.50 美元并开始交易。 🔹 2025年3月28日，黄金突破新高，一共盈利3986.89。 🔹 2025年3月28日（下午），当我提交提现申请时，平台却以“流动性提供商（LP）发现我滥用Swap-Free账户赚取库存费”为由拒绝出金！同时我也根据他们要求提供KYC资料，EC 回复10个工作日会答复。 🔹 2025年3月28日（下午），封锁MT5和网页段，无法登入，无法查询任何资料。 🔹 2025年3月28日（晚上），跟账户经理追问进度，账户经理拉黑消失。 🔹 2025年3月28日（晚上），质询客服团队，输入邮箱，直接结束对话。 🔹 2025年4月02日, 邮件后台，追问进度，提问所需文件主动配合调查，要求先出本金。（EC回复10个工作日会联系我） 🔹 2025年4月11日, 邮件EC, 追问进度（已经10个工作日，EC也不回复邮件） 🔹 2025年4月11日, 邮件到所有监管（FSA,FMA,FCA,ASIC,FSC) 我已经在社交媒体上公开此事，许多EC账户经理在社交媒体上不停诋毁我违规交易，但无法提供违规的证据。同时我也请他们联系后台或相关部门，派另外一个账户经理来沟通协商，至今没有EC人员来沟通过。以下我附上开户证明，入金证明，交易记录证明，提交出金证明，还有EC的邮件回复证明。