It's strange, I've been waiting for a withdrawal request since November 23rd last month. Not only was it arbitrarily reduced, but my $4300 withdrawal request was also rejected. Strange fees have also been charged. It's a complete scam. Since they stopped answering the phone, there should be $4300 + $9000 in the negative. When you look at the representation of Bitcoin, it's clear that it's a complete scam. I requested a withdrawal because I want to cancel, but they're doing this. I hope I can recover everything. $4300 + $9000. For now, there is information about the amount even in the photos. It can be submitted. I have taken enough photos to explain the scam and the strange negative aspects on their side. I want to get my money back quickly.