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"Account Anomaly KYC Verification Email Notification"

FX3146237879
1-2 years
Unverified

Exposure

After winning 8,000 yuan at EC MARKETS, I received an email when attempting to withdraw funds. The content is as follows: Currently, I cannot log into my account, and CRM access is denied. After replying, they said it would take 10 working days to investigate. I am unaware of who their LP (Liquidity Provider) is, whether it's just a sister company, and whether suddenly withdrawing customer funds is legal. They did not specify which financial institution requires the investigation, but I am very willing to assist if indeed needed. Hello: Your trading account orders have been identified by the LP as defensive stream toxic traffic orders. We are communicating with the LP to investigate; to better resolve your issues, please answer the following questions and provide relevant proof: 1. Did you personally register your EC Markets account, and are the provided documents genuine? 2. Are the trades made by yourself or did you delegate someone else to trade on your behalf? Please answer the above questions truthfully and provide related proof. We will resolve the issue as quickly as possible based on the materials you provide. Please carefully answer all questions and provide detailed proof. If any false information, errors, or forged documents are found during the investigation, the responsibility will be borne by the customer. If you have any questions about this email or need assistance, please contact your account manager or email us directly; we will do our best to help you.

Original

"账户异常KYC验证邮件通知"

在EC MARKETS羸了8千元,想出金時就收到電郵,內部如下,現在帳號不能登入,CRM不給登入。回覆了之後說要等10個工作天查,我不知他的LP是什麼公司,是否只是他姐妹公司,忽然提走客戶資金是否合法?他沒有說是那個金融機構需要查,如果真的要查的話,我是十分樂意協助。 您好: 您的交易账户订单被LP甄别为defensive stream毒流量订单。我们正在与LP沟通调查,为了更好的为您解决相关问题,请您回答如下问题并提供相关证明。 1. 您的Ec Markets账户是否为本人亲自注册,提供的相关证明材料是否属实? 2. 您的交易是自己交易还是委托给其他人交易? 请如实回答以上问题,并提供相关证明,我们会根据您提供的材料尽快为您解决问题。 请务必仔细回答所有问题并提供详细证明,如果在调查中出现客户提供虚假,错误信息,伪造证明等问题,责任由客户本人承担。 如果您对此邮件有任何疑问或需要帮助,请联系您的客户经理或邮件与我们联系,我们会尽力帮您解决。

2024-09-19

United Kingdom

Unable to Withdraw

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