JinDao’s agent gave reverse order recommendations, causing me serious losses.

My trading account number is 86017492. I traded on the platform from 2016 to 2018. However, their agent gave me reverse order advice, which caused me to lose more than 2 million. When I contacted their customer service personnel. They said I violated the trading rules? They did not deal with the problem and sealed my account. They are simply swindling the hard-earned money of the people.