The money cannot be received and is not returned.
I hope to give you an explanation and return the RMB amount corresponding to the usd 2000 as shown in the picture...
Others
The following is the original recommendation
入金不能到账又没退回,
希望给个解释,并退回图片所示2000美金对应的人民币金额。。。。。。。。。。。。。。