TRI is not formal. The investors and partners should be careful!

TRIis an informal platform, and I just worked with TRI for a week or so. When the client made money, the platform would accuse him of making opposite orders at the same time. The platform does not allow the client to withdraw profits, let alone the commissions. The deposit only can be withdrawn. The client only used ea to trade, which was cleared permitted by the platform. I asked the platform to let the clients to withdraw all money, saying the commission could be discussed. So that I could give a good answer to the client. However, It simply ignored me. Investors can take a good look, so as not to be deceived. You can see the time of the orders, and when the position was built and the chat history with the customer service personnel. The most ridiculous thing is that in order to prevent the client to withdraw the profits, the platform said on October 30 that the clients made opposite orders at the same time. The commission was paid on 10.30. Well, the two orders were at an interval of one hour. Is that at the same time? Beware of the agent and beware of being deceived.