FXBJB has run. How to get back the money in the account and the money being cheated

In the early stage, I was incited into the platform. And when I lost a great deal, I wanted to withdraw partial principal. Since I has been busy with with the work in recent months, I did not log in to the platform. Today, I found that the software sis not work. After I searched online, I found that it had already run. How can I withdraw the rest money in the account and take the lost money back? That is my hard-earned money for wife and children. I hope someone can help me! thank you very much!