KVB deleted the profit privately,which was so disgusting!
KVB,I am your client.My MT4 account was 6***6.I traded on your platform at 15:46,13th,August,2019.I profited for $3429.24 by making orders,which was deleted by your company.The customer service explained that the data was rollback deleted,which I couldn’t accept.You deleted my data without my permission which was inconsistent with regulation requirements.Firstly,I didn’t accept your wrong quotation for I placed my order with according to you standard.Secondly,I shouldn’t afford for the loss of wrong quotation because of your technology error.Thirdly,this the first time I met this situation,The trade I conduct on other platforms is always normal.You deleted my statement of profiting settlement without my permission.It was your obvious repudiation.Which regulator allows you to pocket my profit?I have cooperated with KVB for a long time with your credit basis.You must compensate me for the profit after you restore you bugs.For the terrible experience,I hope you put emphasis on the solution!
The following is the original recommendation
昆仑私自删除利润太恶劣了
我是kvbprime的客户:MT4账户:6***6,于2019年8月13日晚上15:46分左右在kvbprime平台上交易,盈利3429.24美元利润,后来这几单交易被该公司删除,后来咨询客服后才说因为数据错价被回滾删除了 , 这种说法我是不接受的,公司客观的找理由,在我不知情的情况下,擅自抹掉交割单,压根不符合监管要求,第一,我们建仓是按照该平台报价来下单交易,具体也是以该平台为准,不接受什么错误报价 第二,即使错误报价损失那也是该平台技术过失,不能让客户来承担 第三,我在其他平台做交易都是正常的,而他们在不知情的情况下删掉我们的盈利交割单,明显是在赖账,我在其他平台做这么多年了,第一次听说有错误报价这回事!赚钱都给抹掉,哪条监管同意这样做! 该公司可以修复报价,但是必须把利润回补给我,我一直在跟KVB合作是因为有信誉基础!不希望该公司给我们恶劣的体验感! 希望该公司给于重视解决!!