A reverse order appeared in my account of CRP Markets

When I opened my account transaction on the CPT platform on February 19th, I set up an automatic order of 1.1276 lot in the account. At that time, the reference trend reached the 1.1274 lot more than 3 times in 30 minutes, but my order was not sold. So I closed order at 12:20 to open the trading interface and wait for the appropriate price to deal.I found the reference trend has become a KDJ at 12:25 and I bought long of EUR/USD 1.1281 at 12:27.
However, my account appeared 1-standard-lot order of EUR/USD 1.1278 at 12:21. When I found out, I had already suffered a serious loss. The platform actually said that I personally placed it in! The evidence screenshot has been uploaded, as reference for you!!!