Withdrawal in unavailable in FXSOL

I knew the platform via WeChat. I made inquiries and deposited my money. The person from the platform said that I can follow the adviser’s practices. When I was looking to withdraw money after profits were gained, I was told that withdrawal is unavailable because of information errors related to my credit card. Then as I turn to the customer service personnel, they told me to pay 25% of my money to correct the information before I tried to withdraw again. That is apparently a trick. I guess the game will not end easily. Just keep away from the platform, whose website is http:ifxsol.net.