The service attitude is not good, and the customer service personnel are out of touch

I am an agent. I have been worked with the platform for more than a year and everything went smoothly. Clients could deposit and withdraw money smoothly. Today, problems began to occur. After the client closed the position and profited, my commission did not arrive. Have tried to contact the customer service personnel, they finally replied to me and returned $90 on my mt4. But the online account is still thirty dollars. There is clearly manipulation