Hong Kong CTP FinTechoffers no access to deposit money and does not pay commissions

After I traded a week on TP FinTech, the platform suddenly announced that money can not be deposited. Since I held heavy position, I wanted to deposited money to reduce risks. But it has been one week that money could not been deposited. Then I withdrew money, but the platform did not pay me the promised commission of $680 (one lot with a commission of 85)