The following statements are facts. If there is any falsified information, I am willing to bear the corresponding legal responsibility! Figure 1: It was my silver short under February 15th. I had held it until February 27th. On the morning of February 27th, suddenly the silver spread was down to 800 pips, which caused a forced liquidation in my account. Figure 2: It was also a screenshot taken on February 27th. The gold spread was then down to 125 pips. At that time, my gold orders were trapped in the market. Figure 3: A forced liquidation occurred in my account, where there were 5,000 dollars. I really want to cry. Figure 4: The customer manager also admitted that the spread was actually down to more than 800 pips, and which was behind the forced liquidation in my account. However, he refused compensation. I was very angry. Finally, I declare that I, as an investor, assumes that I lost money because of my own operational mistakes, I will take the responsibilities. However, the forced liquidation in my account was caused by the platform’s serious slippages, which is unacceptable. After I have failed to communicate with the platform many times, I can only expose GMI on FXEYES. I hope that investors on FXEYES can see what GMI had done. If this problem is not settled down, I will expose GMI’s disgusting behaviors in different places to prevent more investors from being deceived.