$500 deposit and only 100 lots of gold was dealt! Fraud platform with fake trade.

The deposit is 500 US dollars, the leverage is 1:500, and the result is 100 lots of gold. The feedback is fruitless.The customer service said that the leverage of their platform is infinitely and it was none of police’s business! If MT4 is a regular operation,how could it low position to trade 100 gold? There is a picture to prove, please help me identify whether the platform is fraud or the so-called infinite leverage is true.
Question: 1. Why can the platform trade 100 lots or 1000 lots of gold? A virtual warehouse 1:500 can’t deal so much lots of gold.
2. If the platform can deal with 1000 lots of gold this time, then will it bear the losses of several hundreds thousands of money?This is obviously very false.
3.Why is the platform so arrogant that the police is useless, is there any regulatory authority?
4. The remittance accounts are all private accounts