A forced liquidation was caused by GWFX’s customer service personnel’s misleading information

Since GWFX’s customer personnel called me everyday and sometimes called me several times a day, I was brainwashed and opened an account on the platform. I made 52 orders in succession without losses, but I suffered a forced liquidation because the customer personnel told me that I can’t close out orders if the balance lowered 140. I finally knew that closing out was available though account balance was lower than 140 and I was misled by them. And the chat history with the personnel disappeared, but them did keep those. They refused to send me the chat history and my accusation. If the personnel wanted to prove their innocence, they could show me the screenshot of the chat history. I could gave them the precise time when I was told wrong information, but they turn me down. They even refuted that I should know everything because it was your account. That is unfair. The account was opened under your help, and I had little time to think about the whole thing.