Losses were caused by order advice of the advisers on Century Group Bullion, which didn’t tackled the problem

Century Group Bullion’s adviser Yide invited me to join a QQ group. Every day, several advisers would gave lectures on stock trading. Later, a adviser said that he would guide everyone to invest in a stock, but there is a gap in the funds, so we need to make up the gap before I help you trade gold and double the money. I have deposited a total of RMB12.24 million. Advisers sometimes gave order recommendations while giving lessons online, and sometimes did through the assistant offline. At the beginning, I traded about 30% of the positions, and profited from quite a few orders. Before the release of 1.4 non-farm payroll data, the advisers let us buy in more than 50% of the positions. As a result, when the data were released, they were good news for shorts and all our orders were closed out. The advisers promised to help up take the losses back, and asked us to deposit more if we had money. Since the loss was serious at that time, I was panicked. So I accepted their advice and deposited again. However, the advisers’ advice caused losses in a row. Until 1.17, after the initial jobless claims data comes out, the data were good for shorts. They let everyone short 60% of positions. If I withdrew money then, I could earn a little. The advisers immediately let everyone buy in more than 60% of the positions and hold them overnight. As a result the quotations fall to the stop-loss position. We suffered heavy losses. I contacted with the platform from February 18, 2019. The platform asked s me to send emails, and I email them. But they have responded to the same emails for more than a month. They have not been dealing with your problem and have been delaying the time.