I applied for a withdrawal on C&L on March 7th. But it hasn’t arrived until now. I

I applied for a withdrawal it hasn’t arrived until now. The first was a $297 one, which was approved, but I’m not receiving my money. Later I applied for a $1000 one, which is auditing all the time. The service replied me on March 13th, saying, “Hello, we are processing you request. Please be patient.”. It shouldn’t have taken such a long time.