Gsg background does not withdraw

I have applied for the withdrawal of funds since December 18,. I have not given any review. I contacted the customer service and said that I have been giving feedback to the gold-sector department. I have not made any gold success until now. The responsible persons Yao Yuan and Zhang Hailin have been unable to contact, and the other business schools are not available. The branch colleges have been cancelled, and the official website has no notice of notice.