USGFX—a scam platform with legit covers

USGFX website www.usgfx.com, full name: UNIONSTANDARD INTERNATIONAL GROUP PTY LTD
Registry Country: Australia. They claim to be regulated by ASIC.
On the evening of January 2, 2019 (Beijing time, the same below) at 9:30, I could not log in to USGFX's Asian server (usg live2) for 8 minutes, and then I could not log in for at least than 5 times at 6.30 on the morning of the 3rd, especially from 6:30 to 7:25. However, I can always log in to their European server (usg live) on the same computer. I used the same EA plugin, the account funds in the two servers are about the same size, used the same computer, but my account in the European server (usg live) made a more than 8500 US dollars profit in that period, and 2 out of 4 accounts in Asian server (usg live2) were liquidated, which lost more than two-thirds of the total. At 9:30 on the evening of January 2, 2019 (Beijing time, the same below), after I discovered this problem, I immediately communicated with the client manager of USGFX. She acknowledged that the Asian server usg live2 has problems, saying that their technical department is maintaining the server and guaranteed me a compensation. You can check the screenshots below. After the loss on the 3rd was identified, the account manager was also full of promises, saying they would compensate me for the loss. But they never really did it. On January 22nd, they finally revealed their face of a scam platform. Their attitude was quite bad.