After withdrawing from DBG Markets, my bank card was criminally frozen by the Public Security Bureau. It has been frozen since the end of June and has not been resolved yet. I have submitted proof from the police three weeks ago. My account was frozen three times from June to August.-DBG MARKETS-Exposure-WikiFX

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After withdrawing from DBG Markets, my bank card was criminally frozen by the Public Security Bureau. It has been frozen since the end of June and has not been resolved yet. I have submitted proof from the police three weeks ago. My account was frozen three times from June to August.

开心32844

3-5 years

Unverified

Exposure

I requested the platform to unfreeze my bank card, and they replied it would take 2-3 days. It has not been resolved yet, and both email and customer service have been disconnected. The Yongding Sub-branch of Zhangjiajie Public Security Bureau (with police proof), Zhangjiajie Public Security Bureau (uncontactable), and Tanghe County Public Security Bureau (public records show my case but details are unknown) are involved. The Yongding Sub-branch has already submitted police proof, while others are still being contacted. Clearly, the issue between the platform and the acceptor could be resolved directly, yet the customer is left to bear the burden.

Original

顿博平台出金后银行卡被公安局刑事冻结，6月底冻结至今为解决，提报公安证明已经三周了。6_8月三次冻结

要求平台给与处理解封银行卡，回复说2-3天。至今未解决，而且邮箱和客服直接断联。张家界公安局永定分局（有公安证明），张家界公安局（联系不上），唐河县公安局（公示能查到我但具体未知），其中永定分局已经提交公安证明，其他还在联系。明明平台与承兑商的黑的问题可以直接解决，让下游客户承担。