Request a refund

I deposited a few accounts of $7,000 from the exchange to buy the Zurich stock code during the offer. And IB helps me place orders for currency pairs to surf. IB 5 times 7 requests to deposit more money to save that stock code. I did not agree. On April 12, 2024, the stock code paid dividends and I received $11,000 the stock code had a negative loss of $6,000 after paying dividends. I stopped the order and requested to withdraw the entire remaining amount, but the floor suspended my withdrawal order for the reason of the bonus. And if you want to get it back, you must have enough trading volume, I did not agree. The exchange proactively placed orders, leading to my account burning on April 18, 2024