Is there any way to withdraw funds?

Hello! I applied for a withdrawal on March 28 but it has not been received today. It was said that it was involved in money laundering and the channel was temporarily closed. Yesterday, the deposit and withdrawal website could not be accessed. It was said that it was due to fear of hacker attacks. In the next two months, they must deal with emergencies with all their strength. I just want to ask, what happened in this situation? Is it possible to withdraw money?