Normal withdrawals will not be possible from the end of March

Withdrawals were normally in mid-March, but withdrawals are delayed at the end of March. I sent emails to inquire on April 4th and April 8th respectively. One reply was that the withdrawal channel was closed during holidays, and the other reply was that the order was being arranged, but the account was never received. There are currently problems with deposits and withdrawals, but the withdrawal review process is normal. Someone responded to the email, but the funds could not be received.