Unable to withdraw and UEEx explained that they would help me withdraw it.

They wouldn't allow me to withdraw money and stopped writing me because I refused to pay my credit score. A month passed and UEEx headquarters sent me a message explaining what happened and saying that the thing about the credit score was a lie. The branch agents were the ones who committed the fraud and now UEEx says they will help customers withdraw their funds. If UEEx don’t give back my money, I will expose them! !