Withdrawral hasn't arrived.

I withdrew the money at 2 pm, but it had still not arrived by 10 pm. I called customer service, and he said it would arrive in two hours. Later, he said it would take the next day because too many people were withdrawing. But it has been shown that the money has been withdrawn. I don’t know where the money is now, and I feel ignored. Anto Global and Huixin, you two are clone firms. I am speechless.