[Help] I have not been able to make a withdrawal that I applied for more than 2 months ago.

I have not yet been able to withdraw 72,000 yen of my profits, which I applied for withdrawal on November 13th, more than two months ago. Originally, this company seemed to have a habit of delaying withdrawals, and it was initially reported that it would take 5 business days for the money to arrive, but it gradually increased to 10 business days, then 30 business days (it is abnormal in itself that it takes 30 business days). I went. Until now, I have been able to withdraw money, albeit with a delay, but it has already been 30 business days since I withdrew money in November, and I have contacted them many times. The response I receive is always a standard message that says, "I'm checking with the department in charge." Although there are few cases due to the truth being disclosed, is there anyone who has suffered similar damage? The IB called FX Selection, which introduced me to this broker, can no longer be contacted. Maybe it's a guru. This time, I am applying for a small withdrawal of my profits, but I have deposited about 3.6 million yen here. I'm afraid that I won't get my money back. Does anyone with knowledge of the industry have a solution? Thank you.